Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MANTLENA  SARNTARIDOU

MANTLENA SARNTARIDOU

DUBAI,UAE

Summary

Offering strong teamwork, communication, and problem-solving skills, with background in customer service and hospitality. Knowledgeable about inventory management, staff training, and maintaining high service standards. Ready to use and develop leadership and organisational skills.

Overview

5
5
years of professional experience

Work History

Assistant restaurant manager

Zenon Restaurant
Dubai, UAE
06.2023 - Current
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Ensured high performance standards through regular staff training.
  • Organised special events and functions, including receptions, parties and corporate lunches.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Recruited and trained high-performing team members to deliver faultless customer care.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.

Restaurant waiter

GAL
DUBAI, UAE
12.2021 - 05.2023
  • Prepared tables for guests and reset tables between customers.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.

Restaurant waiter

NAMMOS
DUBAI , MYKONOS
06.2019 - 12.2021
  • Greeted customers, presented menus and shared information about available special items.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Verified completed orders and served guests at tables.

Education

Bachelor of Science - ECONOMICS WITH BUSINESS ADMINISTRATION PATHWAY

DEMOCRITUS UNIVERSITY OF THRACE
GREECE

Skills

  • ECDL
  • Customer Service
  • Staff training

Languages

GREEK
Fluent
ENGLISH
Fluent
GEORGIAN
Advanced

Timeline

Assistant restaurant manager

Zenon Restaurant
06.2023 - Current

Restaurant waiter

GAL
12.2021 - 05.2023

Restaurant waiter

NAMMOS
06.2019 - 12.2021

Bachelor of Science - ECONOMICS WITH BUSINESS ADMINISTRATION PATHWAY

DEMOCRITUS UNIVERSITY OF THRACE
MANTLENA SARNTARIDOU