Mantu Kumar Jha

• Managed projects from procurement to commission.
• Negotiated and managed third-party contracts related to project deliverables.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed and initiated projects, managed costs, and monitored performance.

As Project Manager my role is to deliver the project on time and within the project budget without compromising on the quality of the deliverables.

Working with all the shareholders of the project understanding their requirement, preparing scope, verifying scope with all the stakeholder, finalizing scope, preparing schedule, Costing of project, working with delivery team to project on schedule, finally handover the project to customer

Managing Implementation of global client including Singapore, Saudi Arabia, Macau and Dubai

• Installed, maintained and supported voice/data applications.
• Coordinated installation of new users and relocations of existing users.
• Designed, installed and maintained organization's telephony network.
• Maintained documentation for telecommunication systems, equipment inventory and floor plans.
• Installed, maintained and supported IVR applications.

• Monitored overall network performance.
• Worked closely with network administrators and server engineers to deliver quality service.
• Installed, maintained and supported IVR applications.

• Installed, maintained and supported VoIP applications.
• Coordinated installation of new users and relocations of existing users.
• Performed day-to-day monitoring, management, administration and support of alarm systems.

• Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues.
• Partnered with customers, end-users and resellers to implement strategies and solutions.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Installed, configured and maintained computer systems and network connections.
• Configured hardware, devices, and software to set up work stations for employees.
• Installed and configured operating systems and applications.