Manu Augustine
Senior System Administrator
Dubai
Summary
Red Hat/AWS Certified System Administrator with 14+ years of experience managing complex IT infrastructures and business-critical applications. Expertise in AWS Services, Red Hat Enterprise Linux, Kubernetes, and DevOps practices. Skilled in troubleshooting, performance optimization, and automation using Terraform, Ansible, and CI/CD pipelines. Adept at ensuring high availability, security, and compliance through proactive monitoring and maintenance.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Senior System Administrator
Dubai Electricity and Water Authority
03.2021 - Current
- Managed the DEWA Smart Grid applications, ensuring high availability, performance, and security through proactive monitoring, maintenance, and incident resolution
- Carry out regular maintenance activities using automation tools minimizing end user impact and service downtime.
- Worked closely with security teams to review and assess vulnerability reports, prioritize risks, and implement patches for the DEWA Smart Grid application
- Work with other departments and vendors to amend blueprints for IT infrastructure according to management’s demands.
- Contributed to the creation of a DevOps culture within the organization, leading to increased agility and cross-functional collaboration.
- Implemented and managed internal applications using DevOps practices, leveraging CI/CD pipelines, containerization, and infrastructure as code for automation and scalability
Cloud Support Engineer - L4
Amazon Web Services India Pvt.Ltd
07.2018 - 02.2021
- Part of AWS global support team and helped customers build and maintain cloud infrastructure utilizing AWS services.
- Helped customers to redesign their architecture for scalability and fault tolerance to ensure high Production uptime & business continuity
- Part of SME ops team responsible for maintaining EC2 fleet of servers running customer production work load.
- In depth Knowledge of virtualization technologies such as OpenVZ,Xen,KVM
Technical Support Engineer
RedHat India Pvt.Ltd
02.2016 - 06.2018
- Worked in GSS team, served as primary point of contact for support relating to RedHat solutions and products.
- Expert in installation/configuration/performance tuning of RedHat Enterprise Operating system, helped customers to fine tune RHEL for optimum performance.
- Performed root cause analysis of service failures/crash reported in RHEL to decisively discern and enact corrections.
- Expert in Identity Management solutions and setting up Windows-Linux integrations
Senior System Engineer
Admod Technologies Pvt.Ltd
03.2014 - 02.2016
System Administrator
Clearlogix Technologies Pvt.Ltd.
07.2012 - 03.2014
Junior Linux System Administrator
Aries Esolution Pvt.Ltd
04.2011 - 06.2012
Education
B.Tech - Electronics And Communication
Calicut University
Kozhikode 06.2005 - 12.2010
Skills
EC2,ECS,EKS,Fargate,AWS Lambda,ELB,AutoScalling,EBS,EFS,RDS,IAM,S3,LightSail,WAF,SES,Workspaces,SNS,EKS,VPC,VPN,Outposts
undefinedRedHat Products
RHEL 6/7/8/9, IPA,RHDS
Satellite,OpenShift
Virtualization
KVM,Xen,OpenVZ
Automation
Ansible
Terraform
Bash Scripting
Programming Languages
Assembly, C,Python,Java
DevOps
Kubernetes,Docker,Helm,Jenkins,GitOps,ArgoCD,OpenShift,CloudFormation.
Vulnerability Management
Tenable,Trivy,SonarQube
Logging/Monitoring
Prometheus,Grafana,AppDynamics,Nagios,EFK Stack
CDN/Caching
CloudFront,CloudFlare,Redis Elasticache
Web Servers/Databases
Apache,Nginx,Tomcat
litespeed,MySQL,MariaDB
Network Services
NFS,Samba,CIFS,NIS,LDAP
Kerberos
Certification
RedHat Certified Engineer
Reference
Muhammad Atif Saleem
Manager -SmartGrid,DEWA.
Ph: +971 50 928 8172
Timeline
Senior System Administrator
Dubai Electricity and Water Authority
03.2021 - Current
AWS Certified Solution Architect - Associate
09-2018
Cloud Support Engineer - L4
Amazon Web Services India Pvt.Ltd
07.2018 - 02.2021
Automation with Ansible
05-2018
RedHat Server Hardening
01-2018
Containerizing Software Application with Docker
05-2017
RedHat Certified Engineer
04-2016
Technical Support Engineer
RedHat India Pvt.Ltd
02.2016 - 06.2018
RedHat Certified Virtualization Engineer
06-2014
Senior System Engineer
Admod Technologies Pvt.Ltd
03.2014 - 02.2016
System Administrator
Clearlogix Technologies Pvt.Ltd.
07.2012 - 03.2014
Junior Linux System Administrator
Aries Esolution Pvt.Ltd
04.2011 - 06.2012
B.Tech - Electronics And Communication
Calicut University
06.2005 - 12.2010
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