Manu Rao
Bur Dubai,UAE
Summary
PROFESSIONAL OBJECTIVE: Top-performing Store Manager with exceptional track record in Store Handling, Staff Management, Sales, Inventory Management, Store & Market Analysis with a total experience of over 9 years in handling multiple stores in Sports & Fashion Retail.
Overview
12
12
years of professional experience
Work History
Senior Store Manager
CROCS (APPAREL LLC)
DUBAI, UAE
09.2019 - Current
- Awarded Best Store in the World for the Year 2021 & 2022 with 62% growth rate for the year 2021 and 54% for the year 2022 for the Mall of the Emirates Store
- Expertly managed 7 Staffs at store level and trained them to be store in-charge and trained New Recruits of Store Managers and Sales Associate
- Motivated team members to consistently exceed monthly KPIs 20% and overall Sales by 50%.
- Recruited more than 40+ Sales Associates and Managers during the Tenure
- Currently handling Dubai Mall store with a growth rate of 49% for the year 2023.
- Handling Operations for UAE region since 2022 apart from the responsibility to being a store Manager.
- Responsible for product buying for UAE region which exceeds 40 Million Aed per Quarter.
STORE MANAGER
ATHLETES CO, APPAREL LLC
DUBAI
10.2018 - 09.2019
- Handled an area of 10,000sqft
- Delegation of Work for a team Size Of 14 consisting of 3 Department Managers and 11 Sales Associates
- Money Mapping for the store to ensure maximum profitability
- Generating Category-wise target and overseeing fir maximum store sell-thru
- Footfall analysis for the store and staff schedule management
- Generating and analysing various reports to ensure department wise sale
- Overseeing all the store operations
- Reaching Sales Target & increasing profits by anaylising various parameters
- Overseeing Accounts, Petty Cash, Sales Report and Stock Report
- Generating Stock Requirement for the store
- Generating and follow-up with various operational requirements for the store
- Co-Ordinating With Visual Merchandisers to have an effect in-store display setup
- Staff Training and Staff Analysis
Store Manager
Nike, M/s.Karmali Virjee
09.2016 - 09.2018
- Handling an area of 2000 sqft
- Delivered store growth of 30% against the Company requirement of 20% for the tenure
- Reaching sales target & increasing profits
- Deal with all issue arise from staff or customers (complaints, grievances etc.)
- Overseeing stock controls & receiving orders
- Analysing sales figures & forecasting future sales
- Take care of accounts, petty cash, stock & sales report
- Meet sales goals by training, motivating, mentoring & providing feedback to sales staff
- Ensure high levels of customer's satisfaction through excellent service
- Maintain outstanding store condition & visual merchandising standards.
Assistant Store Manager
Puma India Pvt. Ltd
06.2012 - 07.2016
- Handled an area of 1000 sqft
- Consistently managed to be Top 20 store in India among 200+ stores
- Reaching sales target & increasing profits
- Deal with all issue arise from staff or customers (complaints, grievances etc.)
- Overseeing stock controls & receiving orders
- Analysing sales figures & forecasting future sales
- Take care of accounts, petty cash, stock & sales report
- Meet sales goals by training, motivating, mentoring & providing feedback to sales staff
- Ensure high levels of customer's satisfaction through excellent service
- Maintain outstanding store condition & visual merchandising standards.
Customer Sales Associate
Lifestyle International Pvt. Ltd
Mangalore
08.2011 - 06.2012
Trainee
Pantaloons India Pvt. Ltd
Mangalore
01.2011 - 02.2011
Education
B.B.M -
Srinivas P.U. College
Bachelor of Business - Management
Srinivas Institute of Management Studies
H.S.C - undefined
Mangalore University
Secondary School Certificate - undefined
Karnataka Board
Skills
- ADDITIONAL QUALIFICATION / TECHNICAL SKILLS:
- MS Excel
- ERP Tally 9
- DTP (Desktop Publishing)
- Microsoft Word & Powerpoint
- Tally
- DTP (Corel Draw, Photoshop & Page-maker)
- Basic Computer Hardware Knowledge
- Windows Operating System
- C Programming
Interests
SPECIAL INTERESTS:
Hobbies : , Photography, Stamp Collection, Traveling,
Reading Books/Novels, Cooking
Sports : Playing Football and Swimming
Additional Information
- Mob:+971-588527197
- Current CTC : 75600 Current location : DUBAI(UAE)
Languages
English
Advanced
Hindi
Advanced
Russian
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Store Manager
CROCS (APPAREL LLC)
09.2019 - Current
STORE MANAGER
ATHLETES CO, APPAREL LLC
10.2018 - 09.2019
Store Manager
Nike, M/s.Karmali Virjee
09.2016 - 09.2018
Assistant Store Manager
Puma India Pvt. Ltd
06.2012 - 07.2016
Customer Sales Associate
Lifestyle International Pvt. Ltd
08.2011 - 06.2012
Trainee
Pantaloons India Pvt. Ltd
01.2011 - 02.2011
B.B.M -
Srinivas P.U. College
Bachelor of Business - Management
Srinivas Institute of Management Studies
H.S.C - undefined
Mangalore University
Secondary School Certificate - undefined
Karnataka Board
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