MANU THOMAS
DUBAI,United Arab Emirates
Summary
Results-driven project and operations professional with expertise in project coordination, ERP systems, and fire protection systems. Demonstrated success in leading project execution, optimizing maintenance operations, and ensuring compliance with safety and quality standards. Proficient in resource management, client coordination, and process improvement, consistently delivering projects on time and within budget. Strong problem-solving and leadership skills focused on operational excellence and continuous improvement.
Overview
3
3
Languages
9
9
years of professional experience
Work history
Operation Coordinator
MMJ Security and Safety Equipment Fixing LLC
Dubai, UAE
2025.06 - Current
- Demonstrated excellence in streamlining manpower management processes for projects by effectively consolidating technical teams and optimizing workforce allocation across different project phases.
- Strengthening the Operations team's capabilities by establishing and recommending learning and development programs, while implementing clear succession plans to reduce dependency on key individuals.
- Developed and implemented repair and maintenance procedures while monitoring costs and operational effectiveness to optimize resource utilization, control expenditures, and achieve reliability, safety, and on-time performance standards.
- Identified potential project and operational risks, developed mitigation strategies, and escalated critical risks to senior management when necessary. Coordinated maintenance schedules and vehicle allocations to ensure uninterrupted operations.
- Served as the primary point of contact for clients, consultants, and site teams, ensuring effective communication and timely resolution of project-related matters.
- Monitored project productivity, tracked timelines, prioritized tasks, and ensured efficient execution to meet project objectives.
- Conducted project coordination meetings, documented key discussions and action items, and followed up to ensure timely completion of assigned tasks.
Service/Project Engineer
MMJ Security and Safety Equipment Fixing LLC
Dubai, UAE
2022.01 - 2025.06
- Performed preventive and corrective maintenance of fire alarm, firefighting, emergency lighting, and fire suppression systems.
- Conducted routine inspections, testing, and servicing of fire protection systems in Royal Facilities, commercial and residential buildings.
- Monitored maintenance activities to ensure completion within agreed timelines and quality standards.
- Prepared maintenance reports, inspection records, and service documentation for clients and regulatory compliance.
- Coordinated with clients, contractors, and authorities during inspections, testing, and system handovers.
- Maintained strong client relationships by providing technical support and resolving service-related issues promptly.
- Assisted with snag rectification, system repairs, and final handover activities after maintenance and fit-out works.
Fire Maintenance Technician
MMJ Security and Safety Equipment Fixing LLC
Dubai, UAE
2021.01 - 2022.01
- Performed preventive and corrective maintenance of fire alarm, firefighting, and fire suppression systems to ensure reliable operation.
- Diagnosed and repaired system faults, conducted routine inspections, and responded promptly to emergency service calls.
- Maintained service records, completed testing after repairs, and ensured compliance with fire safety and HSE standards.
- Coordinated with clients and supervisors to complete maintenance activities efficiently and within scheduled timelines.
Service & Maintenance Engineer
Pugos Technologies | Color Sorting Machines
kolkata, India
2018.10 - 2020.12
Operating Engineer
Mahle Behr India Pvt. Ltd. | Production Department
Pune, India
2017.07 - 2018.08
Education
Diploma in Mechatronics Engineering -
Nettur Technical Training Foundation
India Languages
English
Proficient (C2)
Hindi
Fluent
Malayalam
Native
Timeline
Operation Coordinator
MMJ Security and Safety Equipment Fixing LLC
2025.06 - Current
Service/Project Engineer
MMJ Security and Safety Equipment Fixing LLC
2022.01 - 2025.06
Fire Maintenance Technician
MMJ Security and Safety Equipment Fixing LLC
2021.01 - 2022.01
Service & Maintenance Engineer
Pugos Technologies | Color Sorting Machines
2018.10 - 2020.12
Operating Engineer
Mahle Behr India Pvt. Ltd. | Production Department
2017.07 - 2018.08
Diploma in Mechatronics Engineering -
Nettur Technical Training Foundation