MUHAMMAD AHMED
IT Engineer
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Engineer
ECR-Tech Engineering
Karachi
03.2013 - 09.2022
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Linked computers to network and peripheral equipment.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Recommended new and replacement hardware and software purchases.
- Set up and maintained user accounts and client access.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Education
Bachelor of Engineering - Telecommunication/Network Engineering
Mehran University
Jamshoro 01.2007 - 01.2011
Skills
Technical Analysis
Hardware and software installation
Help desk support
PC refurbishment
Technical Support
Peripheral repair
Network component installations
Virus and malware prevention
Technical Writing
Email account set up
Desktop and laptop installations
Operating system testing
Accomplishments
- Registered in PEC and HEC Pakistan.
Affiliations
Member of Club Management Committee, MUET. 2008-2010.
Member of the organizing committee “Job Fair 2008 – Mehran University of
Engineering andTechnology”.
Additional Information
- Visa Status : Visit Visa (till 12/03/2023)
Timeline
Engineer
ECR-Tech Engineering
03.2013 - 09.2022
Bachelor of Engineering - Telecommunication/Network Engineering
Mehran University
01.2007 - 01.2011