Mar-Jo-Anne Pili
Dubai,United Arab Emirates
Summary
Dedicated professional specializing in document control, office supply management, and administrative support. Proven organizational skills and attention to detail drive efficient office operations. Focused on enhancing productivity and streamlining processes in dynamic work environments.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work history
Operation Specialist - Retail Operations Gulf
American Life Insurance Company (Branch)
Dubai, United Arab Emirates
2008.12 - Current
- Monitored service desk emails to ensure prompt responses, supporting customer satisfaction.
- Facilitated document dispatch via Aramex or DHL, streamlining delivery processes.
- Coordinated retrieval of archived documents from Iron Mountain to meet operational requirements.
- Provided original documents to scanning team for timely processing, aiding operational efficiency.
- Carried out routine duties with precision and effectiveness.
- Ensured timely arrival to facilitate smooth start of daily duties.
- Contributed to team environment by demonstrating respect and willingness to help.
- Collaborated with team to maintain operational performance aligned with contracted targets and obligations.
Education
Bachelor of Business Administration - Management Information System
AMA University
Quezon City, Philippines 1999.06 - 2003.10
Skills
- Document control
- Office supply management
- Administrative support
- Customer focus
References
References available upon request.
Timeline
Operation Specialist - Retail Operations Gulf
American Life Insurance Company (Branch)
2008.12 - Current
Bachelor of Business Administration - Management Information System
AMA University
1999.06 - 2003.10