MARAH AL HASAN
Receptionist
DUBAI
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Sales Coordinator
Al - Ekhwan Trading Company
05.2023 - 01.2024
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Medical Office Receptionist
Emelya -Beauty Center
01.2023 - 10.2023
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
Customer Care Representative
Barbinabeauty Clinic
05.2022 - 12.2022
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Communicated with clients regarding account services, statements, and balances.
Receptionist
Seif Beauty Clinic
02.2021 - 04.2022
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
Education
Degree in Civil Engineering -
Yarmouk Private University
Syria 04.2001 -
Skills
Sales Reporting
Timeline
Sales Coordinator
Al - Ekhwan Trading Company
05.2023 - 01.2024
Medical Office Receptionist
Emelya -Beauty Center
01.2023 - 10.2023
Customer Care Representative
Barbinabeauty Clinic
05.2022 - 12.2022
Receptionist
Seif Beauty Clinic
02.2021 - 04.2022
Degree in Civil Engineering -
Yarmouk Private University
04.2001 -
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