Maram Almulhim

• Interned in Training and Development department:

Organized employee data in Excel files.

Coordinated training schedules with course providers.

Prepared comprehensive training materials.

• Interned in HR department assisting with daily operations:

Entered employee data into MenaME platform.

Assisted in preparing and verifying electronic contracts via Qiwa.

Supported employee affairs and liaised with relevant government platforms such as GOSI, Qiwa, Mugeem and Seha.

Accurately entered employee data into Excel spreadsheets.

Created electronic contracts using the Qiwa platform and coordinated with employees for verification.

Used the Tawuniya insurance app for employee additions, deletions, and updates.

Issued residency permits via the Muqeem platform and linked them to health insurance.

• Handled social media platforms including the website, Twitter, and WhatsApp for communication.
• Take care of the customers compliance and reported and give a solution.
• Track the KPI of the response time and solving time for the customer center.
• Building a weekly report for higher management for each week with highlighting the success and the need of improvement.

• Worked in the HR department handling various administrative tasks.
• Managed payroll data and monitored salary disbursement via the Mudad platform.
• Tracked employee attendance and calculated overtime hours.
• Created Absher accounts for expatriate employees.
• Prepared employee leave forms.