Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MARCELINA MINJA

MARCELINA MINJA

Front desk executive

Summary

Knowledgeable Front Desk Supervisor enthusiastic about improving team productivity and maximizing guest satisfaction. Proficient in managing back-end financial and administrative functions. Excel in fast-paced environments with motivational management style and resourceful mindset.

Overview

12
12
years of professional experience

Work History

Front desk officer and Data Entry

East Africa International School
Dar Es Salaam
07.2021 - 06.2024

Manage incoming call logs and answering any queries.

Providing details of school information on joining dates, age requirements and more.

Verifying payments, amounts and records school registries to ensure they are correct.

Working with spreadsheets, sales and purchase ledgers and journals. Recording and filing cash transactions.

Controlling credit and chasing debt. Invoice processing and filing.

Liaising with third party providers, clients and suppliers. Updating and maintaining procedural documentation.

  • Developed and maintained courteous and effective working relationships.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated leadership skills in managing projects from concept to completion.

Accountant and Data Entry

St Mary's High School
Dar Es Salaam
09.2012 - 06.2021
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Analyzed financial data to identify discrepancies or trends.
  • Performed general ledger reconciliations on a timely basis.
  • Collaborated with cross-functional teams to ensure effective communication between finance department activities and operations.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Collaborated with external partners to complete audits.
  • Updated and managed accounts payable databases, employing access controls to protect data.

Education

Bachelor of Banking And Finance - Banking and Financial Support Services

Institute of Finance Management (IFM)
Dar Es Salaam, Tanzania
11-2016

Ordinary Diploma in Banking and finance

Institute Of Finance Management (IFM)
Dar Es Salaam, Tanzania
11-2011

Advanced Certificate of Secondary Education(ACSEE)

Green Acres High School
Dar Es Salaam, Tanzania
02-2009

Certificate of Secondary Education

Hill Crest Secondary School
Mwanza, Tanzania
11-2007

Certificate of Primary Education

Mapinduzi Primary School
Shinyanga, Tanzania
09-2003

Skills

  • Document processing
  • Advanced clerical knowledge
  • Data accuracy
  • Collecting information
  • Advanced MS Office Suite knowledge
  • Customer Relationship Management
  • Office Administration
  • Excellent communication skills

Languages

Swahili
First Language
English
Elementary (A2)
A2

Timeline

Front desk officer and Data Entry

East Africa International School
07.2021 - 06.2024

Accountant and Data Entry

St Mary's High School
09.2012 - 06.2021

Bachelor of Banking And Finance - Banking and Financial Support Services

Institute of Finance Management (IFM)

Ordinary Diploma in Banking and finance

Institute Of Finance Management (IFM)

Advanced Certificate of Secondary Education(ACSEE)

Green Acres High School

Certificate of Secondary Education

Hill Crest Secondary School

Certificate of Primary Education

Mapinduzi Primary School
MARCELINA MINJAFront desk executive