Personable clerical professional with background in administrative roles. Works collaboratively with office personnel to streamline workflow and meet deadlines. Strong command of Microsoft Office Suite and office technologies.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work History
Packaging operator
Boozt AB
Helsingborg , Sweden
05.2022 - 09.2024
Wrapped pallets securely for damage-free transportation.
Achieved rapid shelf replenishment with efficient use of scanning tools.
Controlled best before dates to properly utilise stock.
Sourced required inventory items and aligned replenishment with warehouse needs.
Perfected product presentation for improved customer satisfaction.
Teaching assistant
Vassalund Skola
Helsingborg , Sweden
01.2021 - 06.2021
Improved student engagement by utilising interactive learning techniques.
Assisted in lesson planning for effective curriculum delivery.
Supported classroom teacher with behaviour management, promoting a positive learning environment.
Provided additional support to students with special educational needs, ensuring inclusivity.
Medical secretary
Arlov psychology C
Lund , Sweden
09.2020 - 03.2021
Maintained patient confidentiality by adhering to strict data protection policies.
Supported hospital staff for smooth day-to-day operations.
Improved office efficiency with organised filing systems.
Scheduled appointments to reduce patient waiting times.
Answered phone enquiries and transferred calls to specific departments.
Photocopied and scanned documents to update patient records.
Reminded patients regarding upcoming appointments to streamline schedule.
Executive secretary
Dadoush Group
Damscus
02.2002 - 11.2003
Improved office efficiency by streamlining administrative processes.
Assisted in meeting preparation for optimal results.
Developed strong relationships with stakeholders to ensure smooth communication.
Coordinated travel arrangements, ensuring timely and cost-efficient trips.
Education
Bachelor of Arts - Department of English Language and Literature
Damascus University
Damascus Syria
09.1996 - 11.2001
High School Diploma - English 6/ Swedish 3/ Math 1b
Hermods AB
Helsingborg Sweden
04.2018 - 03.2019
Foundation degree - Teacher Assistant
Sundsgarden Folkhogskola
Helsingborg Sweden
01.2021 - 05.2022
High School Diploma - Vocational college
Komvux Lund Medicinsk Sekreterare
Lund Sweden
08.2020 - 01.2021
Skills
Health service administration
Mail sorting and distribution
Patient registration
Telephone etiquette
Effective collaboration within teamwork
Clinical reporting
Appointment management
Filing and photocopying
Administrative tasks, reception work and registration
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