Highly organised and efficient professional with expertise in slide presentations, CRM, and Microsoft applications. Demonstrates excellent written and verbal communication skills and is able to work under pressure while maintaining a responsible and dedicated approach. A committed team player with a focus on achieving career goals through collaborative efforts and continuous improvement.
Work history
SALES/ BARISTA AND CASHIER
1 Year 6 Months
THE VAPOURY | 2025.01 - 2026.07
Prepared and served tea, coffee, and specialty beverages, ensuring adherence to shop standards and customer satisfaction.
Addressed customer inquiries and resolved complaints professionally, contributing to a positive customer experience.
Introduced and recommended vape products to customers, matching preferences and flavours to enhance their experience.
Monitored inventory levels and assisted with stock replenishment
Followed food safety, hygiene, and sanitation procedures
Assisted in opening and closing duties of the cafe.
SERVICE CREW
1 Year
JOLLIBEE FAST FOOD CHAIN | 2023.01 - 2024.01
Managed multiple orders and tables, ensuring excellent customer satisfaction
Accurately took and delivered food and beverage orders to guests.
Trained new staff on service procedures and menu knowledge to enhance team competency
Maintained cleanliness and organization of dining and service areas.
Coordinated events for guests, delivering seamless experiences.
LENDING AGENT
1 Year
Fundall Capital | Texas, USA | 2022.01 - 2023.01
Contacted clients to verify interest in funding, facilitating their ability to secure financial resources for business needs.
Conducted outreach to potential clients, exploring tailored funding options to support their business growth.
Each of the companies that has made or is obligated to make, in accordance with the request for borrowing, such as a loan for their business that they can borrow.
APPOINTMENT SETTER
1 Year
Medicare Insurance | United Kingdom, London | 2020.01 - 2021.01
Conducted cold calls to potential Medicare clients, informing them about suitable insurance options.
Assisted clients in selecting optimal insurance plans tailored to their needs during one year as an insurance agent.
Reviewed clients' benefits and clarified details of their insurance coverage.
Skills
Point of sale systems
Customer relationship management
Sales presentations
Customer engagement
Written communication
Organised efficiency
Works under pressure
Team collaboration
Responsible individual
Education
BACHELOR OF SCIENCE - HOSPITALITY MANAGEMENT
UNIVERSITY OF CEBU | Philippines | 2015.03 - 2022.11