Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Maria Dkhissi

Maria Dkhissi

Commerce
Dubai

Summary

Committed and hardworking cabin crew with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions . Creative problem-solver versed in customer service. Punctual and honest cabin crew with solid background in plan environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
5
5
Languages

Work History

Cassier

Restaurant
istanbul
05.2021 - 12.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cosmetics and Fragrances Sales

Cosmetics Shop
istanbul
01.2022 - 10.2023
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
  • Managed team of 4 associates in cosmetics department to achieve and maintain highest standards of customer service.
  • Maintained accurate inventory and sales records for department.
  • Communicated product quality and market comparisons by creating sales presentations.

Receptionist

Hotel
bangkok
04.2023 - 09.2023
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

High School Diploma -

Oued Eddahab
Oujda,morocco
09.2019 - 06.2020

Skills

    Drawer management

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist

Hotel
04.2023 - 09.2023

Cosmetics and Fragrances Sales

Cosmetics Shop
01.2022 - 10.2023

Cassier

Restaurant
05.2021 - 12.2023

High School Diploma -

Oued Eddahab
09.2019 - 06.2020

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