Maria Kniazeva
Dubai
Summary
Self-motivated Manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
10
10
years of professional experience
Work History
Administrator
Next Level Woman Salon
10.2023 - Current
- Managing salon staff schedules. Ordering beauty products and equipment. Maintaining updated records of expenses and revenues. Ensuring all health and safety guidelines are followed. Resolving customer complaints and issues. Promoting the salon's services and products. Organizing workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Flight attendant
Emirates Airlines
10.2018 - 10.2022
- Guide and assist for safety and comfort to passengers, provide a 5 stars experience and exceed customer expectations, conduct safety checks before the flight, inflight service including delivering food and drinks, sell Duty free products, take care of the passengers throw- out the flight.
Manager- assistant
Dance For You (Dance School)
09.2016 - 09.2018
- Meet and greet guests, take care of all the payments and bills, sell dance packages, set up and organize schedules, assist the general manager in organizing, plan and implement strategy, coordinate day-to-day operations, ensure that company guidelines are followed, provide training to employees, report any problems or accidents to senior management.
Administrator
Raffine Beauty Salon, Sofitel
09.2016 - 09.2018
- Set up and organize schedules, answer phone calls and emails, organize smooth flow of work and happy work environment, plan and implant promotions and offers in order to increase company’s profitability, submit daily and weekly reports, submit expense reports, provide training to employees.
Hostess
Lebanon Island (The World Islands)
09.2014 - 06.2016
- Welcome guest to the venue, provide accurate wait times and monitor waiting lists, manage reservations, greet customers upon their departure, provide menus and announce waiter’s name.
Education
Bachelor of Science - Engineer- Technologist
University of Technology And Design
St. Petersburg Russia 07.2013
Skills
- Word
- Excel
- Photoshop
- Figma
- WordPress
Hobbies
Psychology, surfing, yoga, reading.
Timeline
Administrator
Next Level Woman Salon
10.2023 - Current
Flight attendant
Emirates Airlines
10.2018 - 10.2022
Manager- assistant
Dance For You (Dance School)
09.2016 - 09.2018
Administrator
Raffine Beauty Salon, Sofitel
09.2016 - 09.2018
Hostess
Lebanon Island (The World Islands)
09.2014 - 06.2016
Bachelor of Science - Engineer- Technologist
University of Technology And Design
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