Maria Monisha
Summary
Dear Sir/Madam,
I am seeking employment opportunities with organizations where my professional background can be effectively utilized for its continued success. In all humility I wish to address that, my qualifications and experience have strengthened my confidence to learn and understand any assignment and to effectively execute them.
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
In light of the above should you feel that, my academic background and job profile and experience matches the need of your requirement I would appreciate an opportunity to discuss more specifically in person and look forward for an opportunity to be a part of your resources.
Thanks & Regards,
Maria Monisha.
Overview
12
12
years of professional experience
Work History
Administrative Executive
The Millennium School
12.2021 - 04.2024
- Created and updated records and files to maintain document compliance.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
Admissions Counselor
The Millennium School
12.2021 - 04.2024
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Evaluated and provided recommendations on scholarship applications, ensuring awards were distributed fairly and equitably to deserving students.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Developed strong relationships with high schools and community organizations to promote the institution''s programs and offerings.
Administrator
Sunrise Group Of Educational Institution
05.2015 - 03.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Collected, validated, and distributed information to employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Administrative Assistant
Sacred Heart Institutions
05.2012 - 03.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Diploma in Admission Counseling - Education
MEM
Bengaluru05.2021
Diploma in MTT - Education Administration
Sapling Institution
Bengaluru06.2015
PUC -
St. Joseph's College
Chickmaglur04.2011
Skills
- File Management
- Administrative Management
- File Organization
- Customer Relations
- Report Preparation
- Business operations knowledge
- Information Protection
- Front Desk Management
- Appointment Scheduling
- Administrative Leadership
- Event Coordination
- Database coordination
- Customer service understanding
- New employee orientations
- Meeting Scheduling
- Customer Service
- Reliable and Responsible
- Team Coordination
- Administrative Support
- Relationship Building
- Time Management
- File Maintenance
- Decision-Making
- Workflow Improvements
- Team Leadership
- Travel Itineraries
- Work Coordination
- Document Filing and Retrieval
- Operating Procedures
- Honest and Dependable
- Administrative Policies
- Strong Problem Solver
- Staff Training
- Visitor Greeting
- Goal Minded
Accomplishments
- Achieved 200+ Admissions by completing within the given time with accuracy and efficiency.
- Collaborated with team of 5 in the development of Admission.
- Resolved product issue through consumer testing.
- Supervised team of 54 staff members.
- Achieved Best Counsellor through effectively helping with getting more number of Admission within a short period of time.
- Has been Rewarded as Top Counselor in Pan India 2023-24.
- Has been rewarded for the best Hospitality in MEM group of Institutions
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Urdu
Intermediate (B1)
Timeline
Administrative Executive
The Millennium School
12.2021 - 04.2024
Admissions Counselor
The Millennium School
12.2021 - 04.2024
Administrator
Sunrise Group Of Educational Institution
05.2015 - 03.2021
Administrative Assistant
Sacred Heart Institutions
05.2012 - 03.2014
Diploma in Admission Counseling - Education
MEM
Diploma in MTT - Education Administration
Sapling Institution
PUC -
St. Joseph's College
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