Maria Mylene Driz Esguerra
Dubai
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
23
23
years of professional experience
Work History
Admin Cum Receptionist
Shuram Transport
01.2022 - 11.2024
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Updating employee, client, and company data.
- Preparing and sending LPOs to the suppliers.
- Handles the uniform and material order, distribution, inventory and record keeping.
- Creating and maintaining reports like SALIK, Vehicle Insurance and Mulkiya expiry, Traffic fines, Attendance.
GENERAL SALES ASSOCIATE
Matalan-Fujairah Century Mall
07.2015 - 11.2021
- Company Overview: BTC General Fashion Trading
- BTC General Fashion Trading
DEPARTMENT MANAGER cum Store Administrator
H & M Qurum City Centre
02.2012 - 12.2012
- Company Overview: Oman Alshaya International
- Supervise employees, merchandise new stocks, maximize store profitability, control cost
- Perform managerial duties during manager's absence
- Train new staffs and conduct company and product orientations
- Handle costumer complaints and provide solutions
- Perform general clerical duties to include but not limited to: photocopying, faxing, e-mailing, and filing
- Ensure the security and safety of people (customers, staff, visitors) cash, stock and the premises to minimize losses and incidents
- Handles petty cash and deposit cash sales
- Create, maintain and send reports to managers, brand team whenever needed
- Other duties as assigned
- Oman Alshaya International
PAYROLL OFFICER
Alshaya International LLC
01.2010 - 01.2012
- Worked as Payroll Officer doing entry of data (Leave, Separation, Loss of Pay, New Joiner entry, transfer, etc.) in Payroll system (Oracle / Citrix)
- Process payment for employee's monthly salary, Annual Leave, overtime, End of service settlement, deductions and others
- Monitors the HRSSI (Human Resource Self Service Information) entry for all stores
- Prepares necessary reportsss
HR ADMIN ASSISTANT
Gulf Imports Establishment
03.2008 - 12.2009
- Company Overview: Alshaya Oman
- Handle the supplier's opening account, quotations, Statement of Accounts, Local Purchase Orders and Invoices
- Release of suppliers and employee's cheque/payments
- Booking flights, hotels and car rentals for company's employees from other countries and for the transferred, resigned and terminated staffs
- Entry and updating of Vacancies in Sniperhire (Online Hiring Solutions)
- Gathering of applications from the system, scheduling and conducting interviews
- Support until the last process of recruitment
- Maintaining of Personnel, Finance and Company Files
- Preparation of documents for new hire, termination/resignation and documentation for Payroll
- Involve in Disciplinary process and exit interviews (expats) for all divisions
- Obtaining the bills/invoices (Nawras, Electricity, Water, telephone, ADSL, Shell and Oman Social Insurance) and prepare the payment ledgers for the monthly payment of utilities for all the stores and the office
- Prepare lists and necessary documents for applying Sale and Promotion Permission
- Support for opening new stores by arranging the telephone, credit card machines, stationeries, lockers and other furniture, etc
- Maintain trackers and reports for all HR and admin services
- Alshaya Oman
SENIOR SALES ASSOCIATE
Mothercare Qurum Multibrand & Muscat City Centre
10.2005 - 03.2008
- Company Overview: Oman
- Assist and ensure that the needs of customers are well-understood and are given to their satisfactions
- Handle complaints and returns
- Maintain visual impact of the stock
- Store Administration
- Handle customer orders and gift registry
- Oman
DATA ENTRY CLERK-IT
Majid Al Futtaim-Carrefour Hypermarket
03.2002 - 02.2003
- Company Overview: Muscat Oman
- Muscat Oman
PERISHABLE GOODS STOCKER
MAF- Carrefour Hypermarket
09.2001 - 03.2002
- Company Overview: Muscat Oman
- Muscat Oman
Education
Bachelor of Science - Computer Science
Technological Institute of the Philippines
01.2000
Skills
- Audit
- Stocktakes
- Interview and Recruitment
- Disciplinary Process
- Staff's Performance Appraisal
- File management
- Organization skills
- Verbal and written communication
- Data entry
- Office management
- Office administration
- Administrative support
- Time management
Educationalbackground - College
Bachelor of Science, Computer Science, Technological Institute of the Philippines, Manila, 05/00
Training
- Alshaya's Management Development Program
- Stock Loss Prevention
- Sniperhire Training in Kuwait
- Effective Teams
- Coaching & Feedback Techniques
- Setting Goals, Prioritization and Delegation
- Disciplinary Guidelines
- Career and Personal Development Planning
Highlightstoqualification
- Work experience in Retail, HR, Administration and Management
- Good communication and problem-solving skills, attention to details, numerical ability and data entry skills
- Very good interpersonal skills: able to relate to people at various levels of business and management.
- Works effectively and independently and is also a Team player.
- Well versed in Microsoft Office applications like Word, Power Point and Excel also Internet Explorer and Outlook
Timeline
Admin Cum Receptionist
Shuram Transport
01.2022 - 11.2024
GENERAL SALES ASSOCIATE
Matalan-Fujairah Century Mall
07.2015 - 11.2021
DEPARTMENT MANAGER cum Store Administrator
H & M Qurum City Centre
02.2012 - 12.2012
PAYROLL OFFICER
Alshaya International LLC
01.2010 - 01.2012
HR ADMIN ASSISTANT
Gulf Imports Establishment
03.2008 - 12.2009
SENIOR SALES ASSOCIATE
Mothercare Qurum Multibrand & Muscat City Centre
10.2005 - 03.2008
DATA ENTRY CLERK-IT
Majid Al Futtaim-Carrefour Hypermarket
03.2002 - 02.2003
PERISHABLE GOODS STOCKER
MAF- Carrefour Hypermarket
09.2001 - 03.2002
Bachelor of Science - Computer Science
Technological Institute of the Philippines
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