Overview
Work History
Education
Languages
Timeline
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Maria Rancic

Maria Rancic

Dubai,DU

Overview

7
7
years of professional experience

Work History

International Sales Account Manager

MultiBank Group
03.2023 - Current
  • Attracting and onboarding new clients (KYC) mainly from Germany, Switzerland, Austria & Bosnia
  • Negotiating contracts and agreements for CPA affiliates to maximize profit
  • Establishing partnerships, meeting sales goals and maintaining relationships with clients
  • Resolving client issues and concerns bz collaborating with internal teams
  • Sustaining high standards of customer service by answering pricing, availability, use and credit questions accurately.

Customs Officer

German Customs
08.2020 - 02.2023
  • Checking and approving customs documents and the right classifications of goods, as well as the correct determination of the customs value due to processing customs declarations for Importer /Exporter, cross-border transactions
  • Examination of companies and illegal employment of persons (entry & stay in Germany, VISA checks) under residence law and criminal law
  • Tax collection according to German tax law
  • Performing inspections, intelligence analysis, examinations and law enforcement activities of persons, goods and luggage to prevent the introduction of prohibited items, completing customs declaration forms
  • Collaborating with local and federal law enforcement agencies to apprehend criminals attempting to cross borders illegally.


Office Manager

Aviatics GmbH & Co. KG
09.2017 - 06.2020
  • Business organization and functional relationship with clients
  • Organizing meetings and data processing for commercial applications at the airport
  • Assisting the organization's HR and finance functions as well as managing induction programs for new employees
  • Attending meetings with senior management and ensuring that health and safety policies are up to date
  • Providing exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.


Education

Customs Officer - Finance Customs Degree

BWZ Bildungs- Und Wissenschaftszentrum
Leipzig, Germany
08.2022

Office Management Degree -

Leo-Statz-Berufskolleg
Düsseldorf, Germany
2019

High School Diploma -

Max-Weber-Berufskolleg
Düsseldorf, Germany
2016

Languages

German
Bilingual or Proficient (C2)
Croatian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Turkish
Elementary (A2)
Arabic
Beginner (A1)

Timeline

International Sales Account Manager

MultiBank Group
03.2023 - Current

Customs Officer

German Customs
08.2020 - 02.2023

Office Manager

Aviatics GmbH & Co. KG
09.2017 - 06.2020

Customs Officer - Finance Customs Degree

BWZ Bildungs- Und Wissenschaftszentrum

Office Management Degree -

Leo-Statz-Berufskolleg

High School Diploma -

Max-Weber-Berufskolleg

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Maria Rancic