Maria Stenia Thomas
Payroll Officer
Sharjah
Summary
Dedicated HR and Payroll professional with a strong track record in managing diverse functions and operations. Specializes in accurate payroll calculations, compliance, and process enhancements. Skilled in salary preparation and effective communication, delivering measurable results aligned with company goals.
Overview
12
12
years of professional experience
15
15
years of post-secondary education
Work History
Payroll Officer
Artic Diving & Marine Services LLC (ADAMS)
Fujerah
11.2022 - 12.2024
- Processed monthly payroll for employees, ensuring compliance with UAE labor laws and WPS regulations.
- Calculated overtime, bonuses, and statutory deductions with accuracy and attention to detail.
- Collaborated with accounting teams for payroll reconciliation and reporting.
- Maintained employee records, managed onboarding, and handled recruitment documentation.
- Addressed employee queries on compensation, benefits, and leave policies.
- Administered benefits programs, including insurance, leave, and end-of-service settlements.
- Streamlined payroll workflows to reduce errors and improve processing efficiency.
- Prepared payroll and HR analytics reports to support management decisions.
Payroll Specialist
Alight Solutions
Ernakulam
09.2017 - 02.2023
- Processed end-to-end payroll for 1,400 US employees of BSC client, ensuring accuracy and compliance with tax regulations.
- Managed employee records (hires, terminations, promotions) and payroll calculations (wages, overtime, bonuses, deductions).
- Administered benefits programs (health insurance, PTO) and resolved payroll issues using HRX Assist ticketing system, responding to employee inquiries.
- Conducted audits for compliance, and generated payroll reports using ADP, SAP, and Workday.
- Ensured 100% accuracy and on-time payroll processing, meeting TAT and SLA compliance both individually and within team.
- Trained new payroll team members, ensuring smooth transitions and efficient processing.
- Led daily team huddles to share updates, address challenges, and close knowledge gaps, maintaining high performance and service quality.
Senior Associate
ADP
Ernakulam
12.2015 - 09.2017
- Managed full-cycle payroll for 500 USA employees from hire to retire.
- Set up and maintained employee records, ensuring accurate benefits enrollment and proper pay group classification.
- Administered and verified recurring payroll deductions, including taxes, benefits, and other contributions, ensuring accurate calculations.
- Coordinated direct deposit setups for employees, ensuring accurate and timely payment processing.
- Processed complex payroll adjustments, including prorated and retroactive calculations for promotions, new hires, rehires, and terminations.
- Generated detailed payroll reports at employee and company levels, ensuring clear communication and transparency for clients.
Process Associate
Genpact
Hyderabad
06.2013 - 11.2016
- Resolved technical rejections from pharmacists while processing healthcare claims.
- Analyzed payments received from insurance providers and processed refunds when necessary.
- Collaborated with cross-functional teams to meet Service Level Agreements (SLAs) and ensure timely claim processing.
- Ensured accurate and timely claim processing according to established SLAs.
- Verified documentation to process healthcare claims for Medicare, ensuring compliance with regulatory requirements.
Education
MBA - Human Resources Management
Bharathiar University
Ernakulam, Kerala 04.2019 - 01.2021
Bachelor of Commerce - Computer Application
M G University
Aquinas Institute Of Management 06.2010 - 03.2013
12th -
Board of Higher Secondary Examination
India 01.2008 - 03.2010
10th -
Board of Higher Secondary Examination
India 04.2001 - 01.2010
Skills
- Payroll Processing & Management
- MS Office (Excel, Word, PowerPoint)
- Employee Training & Support
- MIS Reporting & Data Analysis
- Compliance with UAE Labor Laws & Regulations
- Payroll Audits & Reconciliation
- Compensation & Benefits Administration
- HR Systems: SAP, Workday, ADP, HRX Assist and Success factor
- Payroll Processing & Management
Accomplishments
- Received the Best performer Award 2014 - GENPACT
- Effectively maintained 100% Quality and Production.
- Received OWN IT Award for supporting third party team in meeting their SLAs - GENPACT
- Supported process automation initiatives, leading to a 10% reduction in manual errors- Alight
- Enhanced team performance by providing data-driven insights during regular SLA review meetings-Alight
- Successfully supported payroll data migration to SAP, ensuring accuracy and a smooth transition with minimal impact- NGA
Disclaimer
I hereby declare that the particulars furnished above are true and correct to the best of my knowledge and belief.
Timeline
Payroll Officer
Artic Diving & Marine Services LLC (ADAMS)
11.2022 - 12.2024
MBA - Human Resources Management
Bharathiar University
04.2019 - 01.2021
Payroll Specialist
Alight Solutions
09.2017 - 02.2023
Senior Associate
ADP
12.2015 - 09.2017
Process Associate
Genpact
06.2013 - 11.2016
Bachelor of Commerce - Computer Application
M G University
06.2010 - 03.2013
12th -
Board of Higher Secondary Examination
01.2008 - 03.2010
10th -
Board of Higher Secondary Examination
04.2001 - 01.2010
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