Management and Veterinary Professional with extensive expertise in advanced nursing care for domestic, avian, exotics, equine, and wildlife. Proficient in routine and advanced emergency care, anesthesia, post-operative management, and hospitalization management. Skilled in physiotherapy, laser therapy, complex wound management, behavioral consultancy, and advanced diagnostics. Experienced in veterinary practice management, consultancy, brand building, training and development. Adept at medical record management, veterinary inventory management, key accounts management and external relationship management. Health and safety consultant with first aid officer certification. Proficient in Ezyvet, Vet Radar, Vetscope and Microsoft Suite.
Designed and implemented training to further develop staff based on business goals.
Coordinated hiring, recruitment and training strategies to promote growth.
Translated senior management directives into actionable front-line policies and implemented changes with staff.
Developed and Streamlined protocols to improve and optimize operations.
Oversaw facility maintenance and allocated needed resources to ensure high standards
Drafted procedural statements and guidelines ..
Investigated issues affecting operations, prepared reports and eliminated issues .
Planned revenue generation strategies designed for growth.
Monitored health and safety measures for guaranteed compliance with Legislation.
Enforced safety regulations to reduce workplace accidents.
Led performance reviews, identified areas for improvement and growth.
Coordinated cross-departmental collaboration for improved workflow.
Delegated tasks efficiently to maximize productivity.
Management of Nursing Team. Facilitated Hospital set up . Maintained up-to-date knowledge on industry developments and emerging technologies to support top-quality care, engaged in CPD . developed and delivered comprehensive Staff Training and support. Delivered extensive patient care to a variety of species .
. Managed VVIP Clients. Successfully delivered on tasks within tight deadlines.
Developed solutions for Technical Veterinary equipment to enhance productivity in Veterinary Practice. Supporting Clients through new technologies, practical support and consultancy. Developed Educational Presentations. Participated in weekly department meetings to provide input on new and technical processes and identifying the needs of the current Veterinary market within UAE. New Business and Sales development.
Key Accounts Management
Developed, planned and coordinated workshops and external training that consistently facilitated positive learning experience based on RCVS standards .
Worked collaboratively with other Veterinary Professionals and Specialist's to review data and develop instructional strategies to address student learning objectives and needs within the industry.
Planned and presented educational practical and theory Veterinary Educational sessions catering to specific targeted audiences across GCCs.
Provided Laser Therapy and physiotherapy off site to very high-profile clients.
Key Accounts Management
Responsible for all Veterinary consumables, surgical instruments and supplements in GCCs
Purchase orders, Reports and Inventory Management
Veterinary Nursing, Practice Management, Triage, Hospitalization, Surgical, Pre and Post Operative Care, Laboratory, Diagnostics, Pharmacy, Education, Client Relations, and Administration.
Trained in the Art of Falconry. Learned all techniques related to Birds of Prey. Cared for over 20 different species, feeding, husbandry, health checks, administered medications and preformed minor treatments.
Daily exercise and training of raptors as well as traveling to many cultural and educational exhibitions to raise conservation awareness and promote culture and heritage educating both Adults and Children.
Crafting specialized raptor equipment. General Management, Education ,Training and Events. Certified Licensed Falconer .
General Veterinary Nursing, Practice Management, Emergency and Critical Care , Triage, Hospitalization, Surgical, Pre and Post Operative Care, Laboratory, Diagnostics, Pharmacy, Nutrition advisor and Reception.
Provided palliative end-of-life care upholding dignity and respect for patients. Client Education and support .
Veterinary Nursing, Triage, Hospitalization, Surgical, Pre and Post Operative Care, Laboratory, Diagnostics, Pharmacy and Reception.
Facilitated euthanasia processes when necessary, providing emotional support to grieving families.
Veterinary Nursing, Animal Husbandry, Triage, Hospitalization, Surgical, Pre and Post Operative Care, Physiotherapy, Laboratory, Diagnostics and Pharmacy,
Supported Vets and Nurses during medical procedures, contributing to successful treatment plans.
Daily care and management of a wide range of species within a semi-private Zoo. Exotic and Avian health checks, medicinal administration, nutritional preparation and husbandry. Examined animals to detect illness, injury, or disease. Documented reports and maintained Governments directives on captive animals .
Supervised and Managed up to 10 staff and managed tourist flow to the various buildings of the estate
Performing Personal Executive Assistant duties for the owner of the estate, Sir Charles Colthurst and Lady Caroline
Handling the registration and billing of visiting tourists and VIPs.
Management the flow and logistics of more than 2.2 million passengers annually through the airport, security, and boarding aircrafts
Crowd Control and Management Providing customer service information and support.
Securing boarding gates
Very focused, competent and driven who is compassionate and caring with a very positive attitude who can adapt very quickly, excellent problem solving and client focused with strict confidentiality and discretion assured, attention do detail and adheres to strict deadlines, works extremely well both independently and as part of a team and enjoys a challenge.
Passionate about the welfare and high standards of care of all species and have a special interest in Geriatric Care.
Laser Therapy and wound management for domestic, avian, equine and exotic animals.
Behavioural issues, training and education.
Animal Rescue, Adoptions and Relocations.
Kennel and Cattery Management and set ups.
Veterinary Practice sets ups and restructure.
Charity and fundraising events coordinator.
Key Accounts Management and VIP Consulting Advisor.