Mariah Karyn Noronha
Sharjah
Summary
Results-driven Individual with a proven track record in strategic event planning, execution, and marketing. Adept at overseeing end-to-end event operations, managing vendor relationships, and optimizing budgets to deliver seamless and impactful experiences. Skilled in developing and implementing targeted marketing strategies to drive brand visibility, customer engagement, and revenue growth. Demonstrated ability to secure sponsorships, forge strong client partnerships, and exceed sales targets. Excellent communication and project management skills, consistently delivering high-quality projects on time and within budget. Thrives in fast-paced environments, utilizing analytical and problem- solving abilities to drive business success
Overview
5
5
years of professional experience
Work History
Events & Marketing Specialist
Biz Events Management- Aries Group of Companies
04.2021 - Current
- supported the planning, communications, and scheduling of multiple events.
- Assisted in content development for events, drafting, and distributing promotional materials.
- Achieved Targets of attaining event sponsorship worth of AED 90,000 for Events
- Helped plan meetings, distributed agendas, and took minutes.
- Contributed to social media outreach, content development, and schedule management.
- Organized brainstorming sessions between cross-functional teams to develop strategies and creative ideas for future events.
- Researched assigned events and identified possible partnerships aligned with event concepts.
- Utilized social media to promote events and increase attendance.
- Negotiated contracts with venues, vendors, and suppliers to obtain the best rates and services.
- Managed Over 50 client calls Per day as part of business development.
- Developed detailed event reports, documenting all aspects of each event.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- oversaw the event registration process by collecting and tracking attendee information.
- Evaluated existing plans, processes, and event planning services to identify opportunities for improvement.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Coordinated travel and accommodations for event attendees.
- Trained and supervised event staff to complete tasks on time.
- Managed and oversaw the design of marketing material and promotional literature for the organization.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
CSR & Assistant
Al Soor
10.2018 - 04.2021
- Executed sales and marketing initiatives to increase market share according to business targets
- Delivered first-class service throughout customer bookings, collections, and returns to increase loyalty and recommendations
- Recorded rental agreements with accurate customer information for reliable records
- Increased sales by 10% by converting online inquiries.
- Handled high-volume vehicle reservations within target timeframes to achieve service KPIs
- Reached sales targets through vehicle upgrades, insurance, and optional extra upselling
- Maintained strong relationships with customers by quickly resolving concerns, issues, and disputes
- Actively utilized new sales opportunities through cold calling, networking and social media
- Prepared and delivered appropriate Quotations as per client’s requirements on the products and services
- Create frequent reviews and reports with sales and financial data
- Gather feedback from customers or prospects and share with internal teams
- Acted as a first point of contact for the General Manager and HOD's for a range of queries
- Admin duties include checking of company emails, forwarding for management review and circulation
- Prepared contracts, productivity reports, proposals and letters
- Handled both individual and corporate sales and clients.
- Operational duties such as opening and closing of agreements, downloading of traffic fines and tolls allocating and invoicing
- Used Company's software (Gatway ERP) and computer system to enter and track invoice data, delivery dates and updated details of customer contracts
- Handles inquiries through emails, calls, social media and online portals
- Handling Collections as well as Auditing opened and closed agreements
- Devising and maintaining office systems, including data management, filing and document tracking
- Schedule appointments and meetings for the Managers, travel arrangements and hotel bookings
- Verified and documented driver information to quickly complete booking transactions
- Managed commercial and private accounts with tailored advice according to bespoke booking needs
- Conducted telemarketing calls to increase new lead generation and grow profits
- Drafted correspondence, compiled reports, and prepared presentations with keen attention to detail.
Education
Bachelor of Science - Business Management
Westford University College-CCCU
Dubai04.2024
Secondary High School (12th - Commerce
The Elite English School
Dubai02.2019
Skills
- Data gathering and analysis
- Qualitative Research
- Report Generation
- Email and Social Media Marketing
- Content Generation
- Business Development and Lead Generation
- Client relations
- Written communications
- Proficiency in MS Office (Word, PowerPoint, Excel, Outlook)
- Event Planning: Logistical Planning, vendor relations
- Time and Risk Management
- Using AI tools for research and Development
- Pricing Structures and Knowledge
- Sales Strategy Familiarity
- Project Management
- Data Collection Processes
Additional Information
- Driving license: , Holds a valid UAE driving License.
Timeline
Events & Marketing Specialist
Biz Events Management- Aries Group of Companies
04.2021 - Current
CSR & Assistant
Al Soor
10.2018 - 04.2021
Bachelor of Science - Business Management
Westford University College-CCCU
Secondary High School (12th - Commerce
The Elite English School
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