Mariah Karyn Noronha

Event Strategy & Execution:

• Managed diverse client portfolios by analyzing event briefs, developing tailored proposals, and executing events that aligned with brand goals and client expectations.
• Successfully coordinated weddings, engagements, corporate conferences, and team-building events—ensuring logistical efficiency, adherence to timelines, and high service quality.
• Led cross-departmental collaboration with design, content, and operations teams to deliver event assets including invitations, branding materials, and presentations.
• Oversaw venue sourcing, vendor coordination, and service negotiation, delivering cost-effective and premium-quality results.

Client & Stakeholder Management:

• Cultivated and maintained strong client relationships, consistently delivering personalized solutions that drove satisfaction, retention, and referrals.
• Identified new business opportunities through upselling and client referrals, expanding the company's client base and revenue.
• Acted as primary liaison between clients, vendors, and internal teams, ensuring clear communication and seamless execution.

Logistics & Budget Oversight:

• Developed and managed event budgets, maintaining financial discipline while maximizing impact and profitability.
• Supervised logistical planning, including scheduling, transportation, inventory coordination, and on-site execution.
• Mitigated risks and solved on-ground issues promptly, ensuring smooth event flow and contingency readiness.

Marketing & Sponsorships:

• Designed and implemented integrated marketing campaigns to increase event visibility, attendee engagement, and brand awareness.
• Managed content creation and scheduling for social media platforms, enhancing digital presence and pre/post-event reach.
• Acquired event sponsorships by identifying aligned brand partners, pitching value propositions, and securing strategic collaborations.

Reporting & Analysis:

• Evaluated event performance through structured post-event reports and financial reviews to measure success and identify improvement areas.
• Provided insights to leadership and clients based on KPIs such as budget variance, attendance, engagement, and ROI.

management,Executive & Administrative Support:

• Provided end-to-end executive assistance to the General Manager, including calendar management, meeting coordination, preparation of MOMs, and departmental follow-ups to ensure timely completion of cross-functional deliverables.
• Served as the GM's primary liaison, managing incoming communication, prioritizing tasks, and handling confidential information with discretion.

Event & Campaign Support:

• Planned and executed marketing events, showroom activations, and pop-ups to promote car rental services and increase customer engagement.
• Coordinated with internal departments and external vendors for event logistics, setup, materials, and timely execution.
• Supported branding and partnership activities by liaising with marketing teams, clients, and third-party vendors.

Client Relations & Partnership Management:

• Developed and maintained relationships with corporate clients and suppliers by preparing professional quotations, contracts, LPOs, and agreements.
• Addressed customer inquiries and complaints promptly, ensuring high levels of satisfaction and retention.
• Collaborated with the sales and marketing team to support B2B partnerships and identify upselling opportunities, contributing to revenue growth.

Operations & Logistics:

• Oversaw daily fleet operations including vehicle allocation, maintenance scheduling, and inventory management to ensure vehicle availability and service readiness.
• Managed customer bookings and logistics for pick-up/drop-off services across branches.
• Conducted regular audits and coordinated with branch managers to align supply with demand during peak periods.

Finance & Documentation:

• Processed invoices, tracked receivables, and supported finance with reconciliation tasks, maintaining a strong cash flow.
• Ensured proper documentation for rental contracts, driver agreements, and compliance-related processes, reducing operational risk.

Team Leadership:

• Trained and onboarded new team members, providing guidance on service protocols, customer communication, and operational procedures.
• Promoted a culture of continuous improvement through hands-on coaching and performance monitoring.