Maria Luisa Sanchez
Dubai,United Arab Emirates
Summary
Attentive beauty professional with strong background of client satisfaction and positive attitude towards customer service. Knowledgeable about current beauty trends. Effectively promotes products. Thinks critically with can-do attitude for successful retail operations. Recommending target offerings and sales skills in Beauty Advisor role.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Beauty Advisor
Al Jamal Enterprises - Me Store
Dubai, United Arab Emirates
07.2022 - Current
- Provided comprehensive aftercare instructions, promoting product effectiveness and safety.
- Guided customers through the store layout to facilitate easy navigation.
- Demonstrated product usage, resulting in increased customer satisfaction.
- Facilitated in-store makeup demonstrations to inspire potential purchases.
- Explained product benefits and usage, encouraging guests to take advantage of free samples.
- Pushed promotions, rewards and incentive programs to help customers find great deals on desired products.
- Merchandised products to increase sales and boost customer interest in new brands.
- Processed payment transactions, using store POS system to calculate totals and track inventory movements.
- Analysed beauty needs by assessing skin tone, texture and problems.
- Answered clients' queries and requests by phone and email.
Sales – Merchandising
Global hospitality Union Coop
Dubai, UAE
05.2016 - 07.2021
- Established successful relationships with store management to address order issues or customer complaints.
- Liaised closely with suppliers; maintained good working relationships for smooth business operations.
- Resolved any issues regarding product pricing or placement promptly, improved customer satisfaction levels in-store.
- Checked stock rotation frequently, reduced instances of outdated products on shelves.
- Increased brand visibility by presenting and arranging promotional materials effectively.
- Coordinated in-store displays according to promotional plans outlined by vendors.
Sun Tour Dragon Mart
Sales Representative
Dubai, UAE
03.2014 - 05.2018
- Optimised sales presentations using persuasive communication techniques.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Carried out day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Education Industrial Arts
Don Honorio Ventura State University
Philippines 06.2004 - 03.2008
Skills
- Complexion matching
- Brand awareness promotion
- Organic cosmetics competence
- Skincare regimen development
- Sales techniques
- Sensitive skin care
- Vegan beauty understanding
- Refund and exchange processing
- Till and cash handling
- Makeup application guidance
- Skincare advice
- Knowledge of beauty brands
Languages
English
Upper intermediate
Arabic
Intermediate
Timeline
Beauty Advisor
Al Jamal Enterprises - Me Store
07.2022 - Current
Sales – Merchandising
Global hospitality Union Coop
05.2016 - 07.2021
Sun Tour Dragon Mart
Sales Representative
03.2014 - 05.2018
Bachelor of Science - Education Industrial Arts
Don Honorio Ventura State University
06.2004 - 03.2008