Summary
Overview
Work history
Skills
Languages
Timeline
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Mostafa Eido

Mostafa Eido

Dubai,United Arab Emirates

Summary

Accomplished professional with deep expertise in restaurant operations management, specializing in inventory and supply chain oversight, budgeting and cost control, and labor optimization. Proven ability to lead high-performing teams, drive quality assurance, and implement process improvements that enhance service delivery and operational efficiency. Highly skilled in leveraging data analysis and reporting to inform strategic decisions and achieve business goals. Career objective includes progressing into a senior management role to contribute to long-term organizational growth and success.

Overview

10
10
years of professional experience

Work history

Restaurant Manager

7 Management
Dubai, United Arab Emirates
07.2021 - 05.2025
  • Directed all aspects of restaurant operations, ensuring alignment with business objectives and brand standards.
  • Provided strategic leadership to front- and back-of-house teams, fostering a customer-focused and results-driven culture.
  • Managed daily operations to ensure seamless coordination between kitchen, service, and support departments.
  • Oversaw financial planning and budgeting, maintaining profitable margins while upholding service quality.
  • Innovated local promotional strategies and community outreach initiatives, increasing brand visibility and foot traffic.
  • Coordinated special events and private functions, boosting off-peak revenue and customer engagement.
  • Developed and implemented operational systems, policies, and procedures to improve consistency and efficiency.
  • Led recruitment, onboarding, and continuous training of staff, promoting high engagement and retention rates.
  • Maintained full compliance with health, safety, and licensing regulations, ensuring operational excellence.
  • Utilized data analysis and reporting tools to drive informed decision-making and achieve performance targets.

Captain Waiter

Addmind Group
Dubai
01.2020 - 03.2021
  • Managed a team of junior waitstaff, ensuring high-quality service and adherence to restaurant standards.
  • Enhanced customer satisfaction by providing exceptional service and anticipating guests' needs.
  • Participated in monthly team meetings to discuss ways to improve overall restaurant operations.
  • Maximized revenue during peak hours by efficiently managing table assignments and reservations.
  • Maintained cleanliness and organization in all front-of-house areas, contributing to an inviting atmosphere for guests.

Waiter

Addmind Group
Beirut
01.2018 - 12.2019
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

Waiter

The Bridge
Beirut
11.2017 - 01.2018
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Waiter

The Four-Season Hotel
Beirut
01.2015 - 10.2017
  • Informed customers about daily and seasonal specials.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.

Skills

  • Restaurant Operations Management
  • Inventory & Supply Chain Management
  • Budgeting & Cost Control
  • Scheduling & Labor Optimization
  • Quality Assurance & Process Improvement
  • Team Leadership & Development
  • Data Analysis & Reporting

Languages

Arabic
Beginner
English
Beginner

Timeline

Restaurant Manager

7 Management
07.2021 - 05.2025

Captain Waiter

Addmind Group
01.2020 - 03.2021

Waiter

Addmind Group
01.2018 - 12.2019

Waiter

The Bridge
11.2017 - 01.2018

Waiter

The Four-Season Hotel
01.2015 - 10.2017

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Mostafa Eido