Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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MARIAM JAMAL ALZAABI

Abu Dhabi

Summary

Highly motivated and detail-oriented administrative professional with over 15 years of experience across various government sectors in Abu Dhabi. Proven expertise in project coordination, executive operations, strategic communication, and enhancing customer experience. Adept at working in high-pressure environments with a commitment to excellence, efficiency, and organizational integrity.

Overview

16
16
years of professional experience
2009
2009
years of post-secondary education
2
2
Languages

Work History

Senior Analyst – Customer Experience Sector

Abu Dhabi Executive Office / Department of Government Enablement
01.2022 - Current
  • Actively engaging and leading supporting function activities.
  • Identifying innovation opportunities and areas for improvement.
  • Managing resolution processes and conflict situations effectively.
  • Collaborating with internal teams to ensure coordination and communication within the sector.
  • Managing administrative responsibilities such as team supervision, leave tracking, and implementing managerial decisions.
  • Overseeing departmental operations and coordination with other departments.
  • Organizing all logistical arrangements for Abu Dhabi Effortless program activities, including catering, parking, supplies, leadership visits, photography, and videography.
  • Translating and reviewing Arabic documents with accuracy.
  • Planning and executing sector events and internal activities.
  • Utilizing advanced research tools to complete specific assignments efficiently.
  • Assisting the team to deliver tasks on schedule.
  • Improving internal coordination and communication through goal setting, regular meetings, and integrated tools.

Executive Coordinator – Office of the Director General, Operations Department

Abu Dhabi Executive Office
01.2018 - 01.2022
  • Oversaw operational communications, meeting preparations, and internal workflows.
  • Handled confidential documents and ensured timely dissemination of strategic directives.
  • Monitored project timelines, deliverables, and risk mitigation across various departments.
  • Acted as a key point of contact between executive leadership and departmental units.

Executive Administrator – Security, Justice & Safety Sector

General Secretariat of the Executive Council
01.2014 - 01.2018
  • Coordinated logistics and documentation for interdepartmental task forces.
  • Supported leadership in preparing sector policies, meeting agendas, and status reports.
  • Maintained secure filing systems for sensitive security-related records.
  • Arranged high-level sector conferences, ensuring all stakeholder engagement.

Administrative Project Coordinator

Abu Dhabi Municipality
01.2009 - 01.2014
  • Managed documentation, correspondence, and milestone tracking for infrastructure projects.
  • Served as a liaison between project engineers, consultants, and government departments.
  • Ensured all administrative functions aligned with budget plans and project timelines.
  • Supported internal audits, procurement planning, and contractor follow-up.

Education

Higher Diploma - IT Office Administration

Higher Colleges of Technology
Abu Dhabi, United Arab Emirates
06-2029

Skills

Executive Administration & Coordination

Personal Information

Marital Status: Married

Timeline

Senior Analyst – Customer Experience Sector

Abu Dhabi Executive Office / Department of Government Enablement
01.2022 - Current

Executive Coordinator – Office of the Director General, Operations Department

Abu Dhabi Executive Office
01.2018 - 01.2022

Executive Administrator – Security, Justice & Safety Sector

General Secretariat of the Executive Council
01.2014 - 01.2018

Administrative Project Coordinator

Abu Dhabi Municipality
01.2009 - 01.2014

Higher Diploma - IT Office Administration

Higher Colleges of Technology

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MARIAM JAMAL ALZAABI