Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
Generic
Maricar Limpio

Maricar Limpio

Dubai,UAE

Summary

Professional with extensive experience in customer service and strong interpersonal skills. Skilled in Microsoft Word and Excel, with additional capabilities in culinary arts and copywriting. Recognized for exceptional communication abilities and proficiency in sales software. Aims to utilize product knowledge to improve customer satisfaction and increase sales performance.

Overview

9
9
years of professional experience
2015
2015
years of post-secondary education

Work history

Immigration Sales Consultant

Paradise Migration Services
Burjuman, Dubai
04.2025 - Current
  • Collaborated with colleagues to prepare cases, enhancing team efficiency.
  • Drafted legal briefs for immigration cases, ensuring favourable outcomes.
  • Represented clients in disputes with authorities, demonstrating strong negotiation skills.
  • Advised clients on complex immigration laws, clarifying misconceptions.
  • Achieved high client satisfaction through timely follow-up communication.
  • Managed sensitive client information confidentially, respecting privacy rights.
  • Oversaw comprehensive application processes, delivering consistent results.
  • Resolved intricate cases through thorough fact-checking and investigation.

All Around Staff (Cashier/Barista/Inventory Clerk)

Timpla & Taste Convenience
CEBU, PH
11.2024 - 03.2025
  • Checked expiration dates and removed out-of-date items.
  • Maintained cleanliness and orderliness of store and café areas.
  • Prepared and served hot and cold beverages, ensuring consistent quality and presentation.
  • Processed customer orders and payments while maintaining coffee shop equipment.
  • Handled correspondence, emails, letters, and phone calls on behalf of employer.
  • Organised physical and digital files, maintaining records and databases efficiently.
  • Prepared reports, memos, invoices, and formatted communications for employer.
  • Managed returned goods to ensure efficient restocking during downtimes.

Demi Chef de Partie

LA VIE LIFESTYLE INC
CEBU, PH
01.2024 - 10.2024
  • Overseeing meal production: Manage the preparation and cooking of food to ensure high quality and consistency
  • Hygiene and safety: Ensure proper hygiene, safety, and correct use of equipment and utensils in the kitchen.
  • Recipe creation and menu development: Assist in creating recipes and developing menus for the kitchen.
  • Staff management: Supervise and train junior kitchen staff, including Commis chefs.
  • Quality control: Ensure the quality of food served meets the highest standards.
  • Kept updated on latest culinary trends and techniques for ongoing personal development.
  • Took charge of specific stations within the kitchen as required.
  • Participated actively in team briefings contributing towards open communication among staff members.
  • Supported head chef during busy periods, enabling effective time management across the kitchen brigade.
  • Enhanced hygiene standards with strict adherence to health and safety regulations.
  • Maintained consistency in food production, ensuring a high standard of quality in every dish served.
  • Prepared stocks, sauces and soups, enhancing flavour profiles of dishes.
  • Contributed to cost control measures by reducing food waste levels.
  • Improved kitchen efficiency by maintaining clean and organised workspaces.
  • Implemented proper storage methods, prolonging freshness of ingredients.
  • Managed mise en place tasks before service hours for smoother operations during peak times.
  • Managed food usage by First-In, First-Out (FIFO) rules, avoiding unnecessary waste.
  • Maintained clean and tidy food preparation areas.

Quick service restaurant crew member

McDonalds PH
CEBU, PH
07.2019 - 12.2022
  • Greet customers as they enter and thank them for their business as they leave;
  • Ensure food safety standards are being followed;
  • Prepare food according to the burger chain's specifications;
  • Clean and maintain designated area during downtime;
  • Take customer orders correctly and efficiently;
  • Resolve customer complaints as necessary by redoing their order.
  • Operate cash registers and hand out food and drinks to customers as well
  • Cooking and preparing food
  • Cleaning and stocking
  • Assisting customers
  • Enhanced customer experience by delivering prompt and courteous service.
  • Assisted in training new staff members, ensuring they understood their roles quickly.
  • Aided in setting up promotional displays during special events or holidays, drawing attention from potential customers.
  • Worked flexible shifts including weekends and evenings as required, meeting business demands.
  • Managed customer complaints calmly, resolving issues promptly for customer satisfaction.
  • Participated in team meetings to discuss ways of improving customer service delivery.
  • Respected diversity amongst colleagues and customers promoting an inclusive working environment.
  • Contributed to stock management by monitoring inventory levels regularly.
  • Provided a friendly atmosphere by greeting customers warmly upon arrival.
  • Collaborated effectively with team members to deliver seamless service for guests.
  • Supported efficient kitchen operations by washing dishes and utensils promptly after use.
  • Assisted in the preparation of fresh and appetising meals for customers.
  • Upheld brand standards by adhering strictly to company policies during service delivery.
  • Facilitated smooth shift changes by handing over duties responsibly at end of work period.
  • Ensured timely delivery of orders by prioritising tasks efficiently.
  • Maintained outstanding levels of politeness for professional, personable customer service.
  • Kept all serving areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Prepared refreshments and packaged orders, ensuring correct items & continued quality standards.
  • Performed detailed quality control inspections on outgoing orders to maintain first-class food standards.
  • Trained in food safety and hygiene practices.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Flexibly took on various roles to support workflow.
  • Shared product knowledge to answer customer questions and make suggestions.
  • Acted as team player by helping colleagues finish their tasks.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Established professional relationships with peers to enhance productivity and teamwork.
  • Prepared and packaged orders with precise presentation skills.
  • Handling administrative tasks
  • Operating equipment as required
  • Being a team player in attaining daily service level and customer satisfaction
  • Performing daily risk assessments
  • Safeguarding/planning for adequate unforeseen coverage
  • Assisting crew members with scheduling issues
  • Maintained cleanliness of restaurant following health and safety guidelines.

Sales Representative

Wheeltek Motor Sales Corporation
CEBU, PH
07.2018 - 06.2019
  • Assist customers in finding the motorcycle that suits their needs.
  • Explain product features and benefits, as well as technical aspects.
  • Process payments and handle paperwork for motorcycle sales.
  • Provide excellent customer service, including following up with previous customers.
  • Maintain up-to-date knowledge of motorcycles, accessories, and related products.
  • Meet and exceed sales targets.
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.
  • Enhanced brand visibility by participating in trade shows and conferences.
  • Regularly updated professional knowledge through workshops and seminars for enhanced performance.
  • Collaborated with marketing department for effective promotional campaigns.
  • Streamlined order processing system for faster delivery times.
  • Fostered strong customer relationships through exceptional service.
  • Navigated challenging negotiations to secure lucrative contracts.
  • Pioneered innovative sales strategies for increased market penetration.
  • Participated in team-building activities, promoting a harmonious work environment.
  • Conducted market analysis to anticipate future trends and adjust strategies accordingly.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Tailored pitches according to individual consumer preferences to increase conversion rates.
  • Strengthened brand reputation with impeccable professionalism and integrity.
  • Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
  • Maintained thorough records of all sales activities to ensure transparency.
  • Educated customers about product features and benefits, driving informed purchasing decisions.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Helped resolve client problems quickly with superior customer service.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Set up appointments with potential and current customers to discuss new products and services.

Line Cook

ABACA GROUP OF COMPANIES
CEBU, PH
09.2016 - 04.2018
  • Preparing ingredients
  • Plating and assembling dishes
  • Expertly operating kitchen equipment
  • Maintaining kitchen supplies
  • Setting up and stocking food items and other necessary supplies
  • Preparing food items by cutting, chopping, mixing, and preparing sauces
  • Cooking food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards
  • Maintaining cleanliness and complying with food sanitation requirements by properly handling food and ensuring correct storage
  • Adhered strictly to health and safety regulations for reduced risk of workplace accidents.
  • Specialised in preparing meat dishes using various grilling, roasting, braising methods for diverse menu offerings.
  • Helped maintain a clean working environment through diligent disposal of waste materials after each shift.
  • Prepared ingredients prior to service hours through efficient mise en place techniques.
  • Executed complex cooking methods under guidance from head chef, contributing towards diverse menu offerings.
  • Followed recipes meticulously for consistent taste and quality of dishes.
  • Assisted in inventory management for efficient replenishment of kitchen supplies.
  • Participated actively in weekly menu planning meetings with culinary team members for innovative dish ideas.
  • Ensured freshness of ingredients by proper storage techniques.
  • Provided assistance in food plating, ensuring attractive presentation to enhance customer satisfaction.
  • Collaborated with head chef to prepare daily special dishes.
  • Ensured timely preparation and setup of stations before start of each shift.
  • Managed effective coordination with front-of-house staff during busy meal services.
  • Worked swiftly and efficiently during peak hours to minimise customer waiting times.
  • Assisted in the training and mentoring of new kitchen staff members for seamless integration into team operations.
  • Conducted routine checks on kitchen appliances to prevent potential malfunctions or breakdowns during service hours.
  • Maintained high standards of food hygiene by regular cleaning and sanitisation of kitchen equipment.
  • Collaborated with kitchen team to deliver fast and accurate orders with delicious food.
  • Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients and workstations.
  • Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
  • Changed and sanitised surfaces between tasks to avoid cross-contamination.
  • Followed precise recipes detailing ingredient requirements and cooking methods.
  • Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
  • Communicated closely with service teams to fully understand special orders.
  • Studied under qualified chefs to train in cuisines and requirements of different cooking stations.
  • Enforced proper sanitation practices to prevent food spoilage and contamination.
  • Accounted for individual diets and allergens when cooking personal meals.
  • Encouraged team to keep kitchen organised and stocked with supplies for easy use.
  • Reduced food costs with proper budgeting and inventory management.

Education

Bachelor of Science - Hotel and Restaurant Management

The Bachelor of Science in Hotel and Restaurant Management
Cebu, Philippines

MBA - International Business

University of Europe for Applied Sciences
Dubai, UAE
03.2025 - 09.2025

Skills

  • Customer service orientation
  • Interpersonal skills
  • Computer literacy
  • Microsoft Word and Excel proficiency
  • Culinary skills
  • Typing proficiency
  • Copywriting expertise
  • Active listening
  • Sales software proficiency
  • Product knowledge
  • Verbal and written communication
  • Motivation
  • Flexible availability for shifts
  • Customer focus

Accomplishments

Certificate of Recognition McDonald’s Danao
Best in Assembler - October 2019
Best in Batch Grill - November 2019
Crew of the Month - November 2019
Station Champion”Quality Expert - March 2021
Standout Performer - March 2021
Station Champion”Quality Expert” - September 2022
In Store Level Champion”Batch Grill” - August 2022

Languages

English
Advanced
Tagalog
Native

Timeline

Immigration Sales Consultant

Paradise Migration Services
04.2025 - Current

MBA - International Business

University of Europe for Applied Sciences
03.2025 - 09.2025

All Around Staff (Cashier/Barista/Inventory Clerk)

Timpla & Taste Convenience
11.2024 - 03.2025

Demi Chef de Partie

LA VIE LIFESTYLE INC
01.2024 - 10.2024

Quick service restaurant crew member

McDonalds PH
07.2019 - 12.2022

Sales Representative

Wheeltek Motor Sales Corporation
07.2018 - 06.2019

Line Cook

ABACA GROUP OF COMPANIES
09.2016 - 04.2018

Bachelor of Science - Hotel and Restaurant Management

The Bachelor of Science in Hotel and Restaurant Management

Similar Profiles

Create profile
Maricar Limpio