Motivated Project Manager with 6 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Project Manager-Procter & Gamble Account
POINT Print Advertising
Dubai, UAE
01.2018 - Current
Managed contract negotiations between clients, seeking mutually beneficial outcomes.
Prepared and managed project plans from end to end, meeting required milestones.
Assists and presents the quote and/or proof to the customer in a professional manner, answering any questions or potential problems and communicating any changes or additional delays.
Learns and keeps abreast of products, production methods and servicing offered by the company and its competitors, trends in the printing industry, and needs of actual and potential customers and the market in general.
Resolves questions about orders to meet full customer expectations in the most economical manner for the company and reports customer needs, concerns and complaints to the appropriate persons with the company.
Learns and keeps abreast of every customer’s financial condition
Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
Managed workforce planning, compiling information for informed decision-making.
Delivered on projects' key objectives with agreed budgets, timelines and standards.
Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
Developed and maintained project timescales, providing contingency planning to support timely completion.
Managed scope content, informing stakeholders of project scope and change implications.
Drafted accurate monthly management reports to illustrate project timelines and progress.
Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
Acted as single point of contact for stakeholders.
Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.
Monitored project spending and compiled budgets to develop business use cases.
Led technical delivery teams to deliver high-quality solutions within agreed timescales.
Negotiated contract terms for maximised client benefit and profit.
Made sure contractual obligations were met ahead of agreed service delivery.
Promoted company values and services at client meetings to solidify value and present winning proposals.
Implemented organisational policies for smooth service delivery.
Notified finance and billing teams of milestone completions to support accurate and timely client invoicing.
Business Development Manager
Spectrum Printing Press
Dubai International Financial Centre, UAE
01.2009 - 12.2017
Promote and market the products and services of the company to our target market
Solicits new accounts/clients within the Dubai International Financial Centre
Dealing with clients on a daily basis
Resolving order issues, delays, incorrect items, credit notes
Maintaining healthy, happy relationships with all clients
Reports to our head office the daily sales production
Manages the DIFC Counter sales
Keep records of telephone, fax and internet bill
Sending, receiving and distributing the courier mail
Generated leads to bring in new client revenue and improve bottom-line profitability.
Identified opportunities to drive business growth, diversification and expansion.
Negotiated and approved lucrative prices and contracts, boosting growth.
Developed marketing plans to support department strategies.
Analysed sales reports to identify trends and update strategies.
Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
Oversaw planning and execution of targeted sales and marketing strategies.
Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Consistently exceeded revenue targets through new account development.
Customized promotional strategies to meet needs of different clients, products and services.
Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
Influenced key decision-making and established trust with stakeholders.
Optimised sales methods to best engage, acquire and retain customers.
Supported front-line sales teams with well-coordinated administrative operations.
Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Identified different areas to evaluate potential impact of new research findings for maximum ROI.
Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
Organised special sales at specific times to drive customer engagement and move high volumes of products.
Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
Office Manager
Lighthouse Advertising Co.
Dubai Media City
03.2006 - 07.2008
Set meetings and conferences, manage complex travel itinerary, file and maintain confidential information
Organizing and storing paperwork, documents and computer-based information
Write internal and external correspondences
Keep records of telephone, fax and internet bill
Sending, receiving and distributing the courier mail
Organizing and preparing agendas for and taking minutes of meetings
Assist the general manager with the documents he needed
Providing clerical and administrative support either part of a team or individually
Using a variety of software packages to produce correspondences and documents and maintain presentations and spreadsheets
Ordering and maintaining stationary and equipment supplies
Interacted with customers professionally by phone, email or in-person to provide information and direct queries to appropriate staff members.
Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
Prepared vendor invoices and processed incoming payments.
Oversaw office inventory ordering, requisitions and stocking.
Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Handled conflicts and complaints with strong problem-solving and mediation skills.
Processed invoices and purchase orders with high attention to detail.
Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
Maintained high standards of accuracy and quality in data entry and recordkeeping.
Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Managed database to maintain updated records and accuracy.
Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
Worked to facilitate positive, productive working environments through reliable administrative support.
Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
Set office policies and procedures to keep team members coordinated.
Coordinated office workflow and implemented improvements to drive efficiency and productivity.
Streamlined office procedures, implementing new systems to address bottlenecks and disruptions.
Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Liaised with external vendors and service providers to address on-site maintenance and repair needs.
Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
Managed projects within strict deadlines and budget constraints.
Reviewed existing procedures and systems for inefficiencies and recommended actionable initiatives for improvement.
Education
Master of Arts in Education -
Pangasinan State University
03.2003 - 05.2004
Bachelor of Science in Mathematics - undefined
Pangasinan State University
01.1998 - 04.2002
Skills
Relationship Management
Lead generation
B2B sales
Contract negotiation
Deal closing
Value propositions
Problem-solving
Team building
Strategic Planning
Resourcefulness
Leadership
Inventory management
Marketing
Project Management
Custom
MARIDES N. GARCIA
Personal Information
Marital status: Married
Religion: Christian
Accomplishments
Projects managed involved high valued contracts around 1M dollar projects with P&G
References
References available upon request.
Timeline
Project Manager-Procter & Gamble Account
POINT Print Advertising
01.2018 - Current
Business Development Manager
Spectrum Printing Press
01.2009 - 12.2017
Office Manager
Lighthouse Advertising Co.
03.2006 - 07.2008
Master of Arts in Education -
Pangasinan State University
03.2003 - 05.2004
Bachelor of Science in Mathematics - undefined
Pangasinan State University
01.1998 - 04.2002
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