MARIEL CRUCERO
Al Rigga
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Teksol Information Technology
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Administrative Officer
Mabini 1335
05.2021 - 07.2023
Sales Associate
Concept Specialists Inc.
01.2018 - 03.2021
- A skilled person who specializes in preparing and serving various types of coffee beverages
- Provides support and assistance to its customers before, during, and after they purchase products or services
- Responds to questions, directs customers to merchandise within the store, and provides excellent customer service
- Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
- Processes payments by totaling purchases, processing checks, cash other mode of payments
- Created, prepared, and delivered reports to various departments
- Updated reports, managed accounts, and generated reports for company database
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
- Organized a filing system for important and confidential company documents
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Education
Bachelor of Science - Hospitality Management
Arellano University
05.2018
High School Diploma -
Tondo High School
Tondo, Manila04.2013
Calinog Elementary School
01.2009
Skills
- Office Administration
- Microsoft Office
- Interpersonal Communication skills
- Computer Skills
Languages
English
Timeline
Administrative Assistant
Teksol Information Technology
10.2023 - Current
Administrative Officer
Mabini 1335
05.2021 - 07.2023
Sales Associate
Concept Specialists Inc.
01.2018 - 03.2021
Bachelor of Science - Hospitality Management
Arellano University
High School Diploma -
Tondo High School
Calinog Elementary School