Mariia Koriakina
Dubai,UAE
Summary
I am accurate, assertive, adaptable and career driven person who can effectively multi-task in challenging situations and meet critical deadlines.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Sales representative
CasabellaLuxury Real Estate
Dubai, UAE
2022.10 - 2023.10
- Contacted satisfied customers to offer additional services.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Responded to telephone and in-person requests for information.
Sales representative
DreamCather Real Estate
dubai, uae
2021.08 - 2022.09
- Responded to telephone and in-person requests for information.
- Helped resolve client problems quickly with superior customer service.
- Accounted for all inventory and ordered new stock.
- Prepared sales contracts and oversaw signing of both parties.
- Collected and processed payments.
- Set up appointments with potential and current customers to discuss new products and services.
Personal assistant to the managing director
Forward Velo
Perm, Russia
2019.03 - 2020.12
- Generated and distributed client contracts and correspondence to maintain strong relationships.
- Relieved Managing Director of secretarial tasks by drafting correspondence and reviewing contracts.
- Sourced office supplies in line with procurement guidelines to achieve value for money.
- Arranged and organised travel and accommodation
- Handled personal and confidential client and HR matters with utmost discretion.
Senior project administrator
Bank of Cyprus
Limassol, Cyprus
2018.02 - 2018.11
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Led and motivated talented project teams, achieving targets within stipulated deadlines.
- Managed estimation processes by preparing bid packages, procurement plans and contract reviews.
- Built company reputation by managing and successfully delivering projects.
Administrative assistant
Hotel Grand Resort
Limassol, Cyprus
2016.05 - 2016.10
- Assisted managers in compiling and organising materials for meetings.
- Received, sorted and distributed incoming mail.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Booked flights and hotels for domestic and international meetings.
- Screened incoming phone calls and relayed detailed messages.
- Partnered with management to implement processes and complete special projects.
- Drafted documents and reports for management review.
- Prepared professional business correspondence on behalf of senior staff and organisation.
Education
Diploma of Education - Business Administration
European University of Cyprus
Nicosia, Cyprus 2015.09 - 2017.03
Skills
- Sales and marketing
- After-sales customer service
- Hospitality service expertise
- Customer service
- Excellent communication skills
- Problem resolution
- Conflict resolution
- Strong interpersonal skills
- Business correspondence
- Verbal communication
Languages
Russian
Native
English
Fluent
Timeline
Sales representative
CasabellaLuxury Real Estate
2022.10 - 2023.10
Sales representative
DreamCather Real Estate
2021.08 - 2022.09
Personal assistant to the managing director
Forward Velo
2019.03 - 2020.12
Senior project administrator
Bank of Cyprus
2018.02 - 2018.11
Administrative assistant
Hotel Grand Resort
2016.05 - 2016.10
Diploma of Education - Business Administration
European University of Cyprus
2015.09 - 2017.03