Summary
Overview
Work history
Education
Skills
Certifications
Timeline
Generic

Marija Brkovic

Dubai,UAE

Summary

Dynamic and detail-oriented professional with 8+ years of experience in international operations, client relations, and supplier coordination. Skilled in planning and executing events, managing vendor negotiations, and ensuring seamless logistics from concept to completion. Recognized for strong organizational abilities, multitasking under pressure, and delivering exceptional experiences for diverse audiences, including VIP and high-profile clients.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Flight attendant

Emirates Airlines
Dubai, UAE
10.2015 - Current
  • Collaborated with catering, logistics, and ground operations to coordinate timely delivery of services.
  • Trained in safety, emergency procedures, and conflict resolution.
  • Managed onboard documentation and coordinated logistics with multiple departments.
  • Provided personalized service to VIP passengers and maintained discretion.
  • Offered personalised attention to premium-class passengers, ensuring their satisfaction throughout the journey.
  • Delivered comprehensive safety presentations for enhanced onboard security awareness.
  • Handled unforeseen challenges smoothly, ensuring minimal disruption to the flight flow.

System administrator

Emirates Airlines
Dubai, UAE
07.2023 - 11.2023
  • Verified and supported UK Passengers Meal Preorder meal Project.
  • Served as main contact for over 100 catering suppliers.
  • Tested and implemented software updates.
  • Collaborated with helpdesk to troubleshoot issues.
  • Coordinated documentation and internal system use for catering systems.
  • Provided technical support to staff, improving productivity levels.
  • Managed user accounts including password resets and access level changes-enhancing overall security.

English teacher

FCV, Fundacio Catalunya Voluntaria
Barcelona , Spain
01.2014 - 09.2015
  • Upheld high standards of behaviour within the classroom maintaining an optimal learning environment.
  • Delivered engaging lectures to enhance students' interest in literature.
  • Increased cultural awareness by integrating diverse texts into the syllabus.
  • Encouraged class participation and critical thinking through interactive assignments.
  • Attended professional development workshops to stay updated on educational trends.
  • Helping communication department in design and implementation of different communication strategies, helping to develop the content and design of information material and disseminate information, in person and online through website and social networking.
  • Supporting program director, volunteers, participants and staff to maintain long lasting partnerships with local and international organisations with the aim to encourage new partnerships and networking opportunities
  • Support updating data base
  • Support attending public, informing and counselling young people interested in participating in YiA projects and other international activities

Education

Bachelor of Arts - English Language and Literature

University of Maribor
Maribor, Slovenia
09.2012 - 07.2013

Bachelor of Arts - English Language and Literature

University of Montenegro
Niksic, Montenegro
09.2010 - 07.2013

Skills

  • Office administration and management
  • Event planning and on-site coordination
  • Cross-functional stakeholder collaboration
  • Calendar coordination
  • Written and verbal communication
  • Client interaction and service
  • Hospitality and VIP guest relations
  • Multitasking and time management
  • Microsoft Office proficiency
  • Problem-solving and adaptability
  • Adobe Creative Suite knowledge

Certifications

• HRCI Human Resources Associate Professional Certificate

• Diversity and Inclusion for HR Professionals – UCI

• HR Guidelines Everyone Should Know – HRCI

• Introduction to Psychology – Yale University

Timeline

System administrator

Emirates Airlines
07.2023 - 11.2023

Flight attendant

Emirates Airlines
10.2015 - Current

English teacher

FCV, Fundacio Catalunya Voluntaria
01.2014 - 09.2015

Bachelor of Arts - English Language and Literature

University of Maribor
09.2012 - 07.2013

Bachelor of Arts - English Language and Literature

University of Montenegro
09.2010 - 07.2013
Marija Brkovic