Marinel Gamalinda
Dubai
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Senior Operations Officer
Light & Lives Lighting LLC
03.2023 - Current
- Oversee and direct daily company administrative processes and procedures.
- Report to and assist Operations Director in daily tasks and duties.
- Strategically map-out, plan, and manage projects.
- Performs miscellaneous job-related duties as assigned
- Maintain positive client and vendor relationships.
- Worked with the international & local freight forwarder on import and export shipments.
- Tracked all shipments to ensure proper customs clearance and on-time delivery to notify the project team and customer.
Sales Coordinator
Interior360 General Trading LLC
03.2021 - 03.2023
- Maintain organized sales records and report month-end goal setting to the senior management team.
- Support senior management by completing orders and keeping customers informed of delays and delivery dates.
- Attend essential sales training meetings and develop an understanding of all the company's services and products.
- Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.
Group Sales Coordinator
IMG Worlds of Adventure
10.2019 - 03.2021
- Coordinating the sales team by managing schedules, filling important documents, and communicating relevant information.
- Assist in the preparation and organizing of promotional material or events.
- Collaborating with other departments to ensure sales, marketing and queries are handled efficiently.
- Responds to any inquiries from the customer.
- Prepared contracts, productivity reports, proposals and letters.
Complex Personnel Assistant - Recruitment
Le Royal Meridien Beach Resort & Spa and Grosvenor House
01.2018 - 09.2019
- Review all applications and interviewed suitable candidates for specific roles.
- Provide after placement support to employers and candidates.
- Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
- Evaluates applicants by discussing job requirements and applicant qualifications with managers, interviewing applicants on consistent set of qualifications.
Personal Host
Le Royal Meridien Beach Resort & Spa
02.2016 - 01.2018
- Organizes, confirms, and process all guest check-ins and check-outs, room reservations and guest request
- Room Allocations for arriving guest and next day booking
- Ensured that all bookings arrangements for VIPS, AMBASADORS, PLATINUM guest are met
- Receives and secures payment from hotel guest; verifies and adjusts billing if needed
- Refer and report customer inquiries and complaints to the appropriate departments
- Supervise staff and cash checking after duty.
Front Office Assistant
Le Royal Meridien Beach Resort & Spa
08.2015 - 02.2016
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients' complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
- Upsell additional facilities and services, when appropriate.
Education
Bachelor of Science - Tourism Management
Ateneo De Naga University
Naga City, Philippines03.2012
Skills
- Vendor Management
- Departmental Coordination
- Process Improvement
- Logistics Coordination
- Excellent communication skills, both in written and verbal
- Reporting Management
- Logistics Support Services
- Operations Planning
Timeline
Senior Operations Officer
Light & Lives Lighting LLC
03.2023 - Current
Sales Coordinator
Interior360 General Trading LLC
03.2021 - 03.2023
Group Sales Coordinator
IMG Worlds of Adventure
10.2019 - 03.2021
Complex Personnel Assistant - Recruitment
Le Royal Meridien Beach Resort & Spa and Grosvenor House
01.2018 - 09.2019
Personal Host
Le Royal Meridien Beach Resort & Spa
02.2016 - 01.2018
Front Office Assistant
Le Royal Meridien Beach Resort & Spa
08.2015 - 02.2016
Bachelor of Science - Tourism Management
Ateneo De Naga University
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