MARIO PRETESTO
ABU DHABI,UAE
Summary
Dedicated security professional with extensive expertise in safety and security, premises patrol, and emergency response. Proven ability to manage employees effectively while maintaining high standards of customer service and verbal communication. Skilled in incident reporting, legible report writing, and driving vehicles. Committed to ensuring a secure environment through diligent monitoring and prompt response to incidents. Career goal includes advancing into senior security management roles to further enhance organisational safety protocols.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Security guard
SPARK SECURITY SERVICES
ABU DHABI, UAE
02.2019 - Current
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Facilitated smooth flow of traffic during special events, minimizing disruptions and congestion.
- Controlled crowds during peak hours with effective communication techniques.
- Provided excellent customer service, assisting visitors with directions or inquiries.
- Utilized conflict resolution skills to defuse potentially volatile situations effectively.
- Utilised conflict resolution skills to defuse potentially volatile situations effectively.
- Detected intrusion attempts using advanced surveillance technology, preventing loss or damage to property.
- Identified potential threats by conducting thorough risk assessments.
- Recorded all security breaches for future reference and analysis.
- Maintained detailed logs of all patrol activities for record keeping purposes.
- Patrolled assigned areas at specified intervals as part of routine duties.
- Reported any suspicious behaviour promptly to the management team.
- Managed access control systems to prevent unauthorised entry into premises.
- Ensured premises safety through regular patrols and surveillance.
- Responded to emergencies with swift action, prioritising safety of personnel.
- Monitored CCTV systems for potential security breaches.
- Assisted in evacuation drills, ensuring smooth execution of safety protocols.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Prepared regular written logs and incident reports at close of each shift for management team.
- Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
- Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
Education
High School Diploma - GRADUATE
MAAYON NATIONAL HIGH SCHOOL
PHILIPPINES 04.1984 - 04.1988
Skills
SAFETY AND SECURITY
PREMISES PATROL
REPORTING SKILLS
INCIDENT REPORTS
CUSTOMER SERVICE
EMERGENCY RESPONSE
VERBAL COMMUNICATION
EMPLOYEE MANAGEMENT
LEGIBLE REPORT WRITING
DRIVING VEHICLES
Languages
English
Upper intermediate
TAGALOG
Proficient (C2)
Timeline
Security guard
SPARK SECURITY SERVICES
02.2019 - Current
High School Diploma - GRADUATE
MAAYON NATIONAL HIGH SCHOOL
04.1984 - 04.1988
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