Marissa Suyat Mati
Abu Dhabi,United Arab Emirates
Summary
Well-qualified Receptionist/HR Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Lady Officer cum Receptionist
Statistic Centre Abu Dhabi
12.2023 - 06.2025
- Executed visitor management and reception duties to ensure seamless operations.
- Responded effectively to emergencies and completed incident reports.
- Provided exemplary customer service and maintained clear communications.
- Monitored building security while assisting visitors with inquiries.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Provided customer service to improve overall visitor experience.
HR Assistant
Star Security Services L.L.C.
Abu Dhabi
11.2023 - 06.2025
- Responded to inquiries via telephone, in-person interactions, and email correspondence.
- Maintained confidentiality of sensitive personal information within human resources records.
- Organized orientation schedules for new employees upon hiring.
- Filed paperwork and sorted mail to maintain office organization.
- Processed leave applications for security guards and staff efficiently.
- Coordinated visa renewals for employees in a timely manner.
Receptionist
Star Security Services L.L.C.
Abu Dhabi
05.2014 - 12.2021
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Routed incoming mail and messages to relevant personnel without delay.
Midwife Assistant
Sta. Lucia District Hospital
ilocos Sur
02.2010 - 12.2013
- Performed neonatal assessments by checking baby's vital signs and performing physical exams to determine overall health at birth.
- Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care.
- Watched vital signs, checked for comfort levels and monitored emotional states of mothers before, during, and after labor.
- Provided prenatal care by monitoring mother and baby health, identifying potential health concerns and providing advice to support mothers.
- Checked general and mental health and overall comfort of mothers in prenatal appointments.
- Used massage to increase patient comfort and streamline birthing processes.
- Educated mothers and families on pregnancy-related topics to inform and prepare for pregnancy, childbirth and newborn care.
Education
Diploma - Midwifery
North Luzon Philippines State College
Luzon 01.2010 - 01.2022
Skills
- Meeting preparation
- New employee onboarding
- Human resources records
- Maintaining files
- Sorting and labeling
- Monitoring
Certification
First Aid: Basic Life Support- Cardiopulmonary Resuscitation, 01/01/13
Driving License
License No : 2800457
Expiry Date : 08-08-2024
Place of Issue : Abu Dhabi
Timeline
Lady Officer cum Receptionist
Statistic Centre Abu Dhabi
12.2023 - 06.2025
HR Assistant
Star Security Services L.L.C.
11.2023 - 06.2025
Receptionist
Star Security Services L.L.C.
05.2014 - 12.2021
Midwife Assistant
Sta. Lucia District Hospital
02.2010 - 12.2013
Diploma - Midwifery
North Luzon Philippines State College
01.2010 - 01.2022
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