Mariyam Abdrakhmanova
Dubai
Summary
Offering strong interpersonal and communication skills, along with enthusiasm for fashion. Knowledgeable about customer service, retail operations, and sales techniques from previous roles. Ready to use and develop skills in customer engagement, product knowledge, and sales strategies in Sales Associate role.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work History
Boutique sales associate
ST TROPEZ
Dubai, Nakheel Mall, Ground Floor, Shop 69
06.2023 - 02.2024
- Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
- Challenging any objections resulting in convincing customer to make a purchase.
- Cold calling the data base of existing clients.
- Provide merchandising in its area of responsibility according to the planograms and brands represented in it.
- Handling Cash Counter.
- Fulfill a personal sales plan and successfully achieving monthly KPI.
- Giving daily trainings to the freshers.
- Updated product display regularly to maintain freshness of visual appeal.
Travel Sales Agent
BIDRED Adventure Tours Dubai
Dubai, UAE
01.2021 - 01.2023
- Planning and selling tours based on the interests of the client
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs
Operations associate manager
Como Maalifushi Resort
Bali
01.2020 - 06.2020
- Greet and assist guests, providing information about resort services, amenities, and local attractions.
- Handle guest inquiries, requests, and concerns, ensuring timely and satisfactory resolutions.
- Coordinate with various resort departments to fulfill guest requests and special arrangements.
Education
Highschool -
Highschool of Entrepreneurs
01.2009 - 01.2020
Skills
- Proactive communication
- Customer relationship management
- Financial reporting
- Customer Service
- Cultural awareness
- Interpersonal communication
- Team Leadership
- Product knowledge
- Public speaking
- Client account management
- Conflict Resolution
- Inventory control
- Training and Development
- Inventory management
- Invoicing
- Operational support
Languages
English
Advanced
Russian
Native
Age
21 years old
References
References available upon request.
Timeline
Boutique sales associate
ST TROPEZ
06.2023 - 02.2024
Travel Sales Agent
BIDRED Adventure Tours Dubai
01.2021 - 01.2023
Operations associate manager
Como Maalifushi Resort
01.2020 - 06.2020
Highschool -
Highschool of Entrepreneurs
01.2009 - 01.2020
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