Mariyam Wazna
Dubai
Summary
A highly creative professional with a strong background in client relationship building and exceptional attention to detail. Adept at networking and leveraging people skills to foster meaningful connections. Proven expertise in cash handling, ensuring accuracy and efficiency in financial transactions. Committed to utilising these skills to drive success and achieve career growth within a dynamic organisation.
Overview
5
5
years of professional experience
Work History
Owner
EXPERIMENT CHEESECAKE
chennai
05.2020 - 04.2025
- Handled cash transactions accurately, ensuring financial integrity at all times.
- Delivered outstanding customer service to improve client satisfaction rates.
- Incorporated feedback from customers into future baking endeavours for continuous improvement.
- Boosted sales by introducing new, seasonal product lines.
- Established strong relationships with customers, fostering loyalty and repeat business.
- Maintained quality standards and steady growth in terms of sales and marketing
- Managed inventory for timely restocking of essential ingredients.
Institutional Training Internship in HR
ETA Star Property Developers Limited
Chennai
11.2023 - 12.2023
- Conducted interviews to aid in the selection of suitable candidates.
- Prepared job descriptions after understanding role requirements from department heads.
- Assisted HR manager for smooth onboarding process of new employees.
- Assisted HR manager with recruitment coordination by reviewing up to 12 applications per vacancy.
- Completed onboarding process for 10 new starters under supervision.
- Updated, edited and re-wrote 3 HR process documents
- Improved team dynamics by participating in group problem-solving sessions.
Sales assistant
COLLAGE -Multi Designer Boutique
chennai
07.2022 - 11.2022
- Worked with a multi designer boutique to develop my interests in fashion.
- Learned a lot about fashion and fabrics and most importantly acquired a good eye for detailing.
- Utilised excellent communication skills to provide detailed product information.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Quickly responded to customer queries or complaints, resolving issues promptly and professionally.
- Worked closely with management on inventory control procedures ensuring smooth running of store operations.
- Developed strong relationships with clients through excellent communication and customer service skills.
AIESEC IN CHENNAI
01.2020 - 12.2020
- Held weekly meetings with the local Vice President to identify techniques to overcome sales obstacles
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
- Monitored metrics and marketing investments to assess performance and implement continuous improvements
- Organized promotional events and interacted with community to Increase sales volume
Education
B.A - CORPORATE ECONOMICS
WCC (WOMEN'S CHRISTIAN COLLEGE )
06/2019 - 04/2022
Diploma - Human Resource Management
LIVE LOYOLA
08/2023 - 06/2024
Skills
- Creative
- Client relationship building
- Attention to detail
- Networking
- People skills
- Cash handling
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Languages
English
Hindi
Affiliations
- Photography
Timeline
Institutional Training Internship in HR
ETA Star Property Developers Limited
11.2023 - 12.2023
Sales assistant
COLLAGE -Multi Designer Boutique
07.2022 - 11.2022
Owner
EXPERIMENT CHEESECAKE
05.2020 - 04.2025
AIESEC IN CHENNAI
01.2020 - 12.2020
B.A - CORPORATE ECONOMICS
WCC (WOMEN'S CHRISTIAN COLLEGE )
06/2019 - 04/2022
Diploma - Human Resource Management
LIVE LOYOLA
08/2023 - 06/2024
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