MARK HUMPHRIES
Dubai,UAE
Summary
Driven leader with motivational approach to operational management. Combines strategic planning expertise and strong interpersonal skills to streamline processes and foster team collaboration. Poised to drive significant organisational growth and operational excellence.
Overview
27
27
years of professional experience
1991
1991
years of post-secondary education
Work History
CEO
Nozy Parker
Dubai, UAE
05.2024 - 03.2025
- Chaired meetings with stakeholders to facilitate better communication.
- Advanced the use of technology in operations for streamlined workflow.
- Liaised regularly with CEO to align strategies and objectives.
- Managed vendor relationships, securing timely delivery of products.
- Oversaw financial management operations, ensuring fiscal stability.
Co-Founder
GLT Logistics
Riyadh, Saudi Arabia
11.2019 - 10.2023
- Spearheaded the founding of GLT Logistics in Saudi Arabia
- Developed order fulfillment SLA's and process flows, set up warehouse distribution networks, inventory management, pick & pack and return process
- Facilitated training programs to improve staff skills and knowledge base.
- Secured investment opportunities with compelling pitch presentations.
- Boosted company reputation by ensuring exceptional customer service delivery.
Business Development Director
Zajil
Riyadh , Saudi Arabia
06.2017 - 09.2019
- Launched new initiatives, leading to increased market share.
- Explored new markets with comprehensive research and analysis.
- Negotiated contracts, securing favourable terms for the company.
- Reinforced sales goals amongst staff members for higher performance levels.
- Conducted competitor analysis to stay ahead in the market.
Country Manager
Fetchr
Riyadh, Saudi Arabia
11.2015 - 05.2017
- Expanded global reach through a strategic partnership with DHL, leveraging their express shipment clearance and delivery services
- Provided B2B2C solutions to e-commerce clients with multi-model cross-border solutions - Freight Forwarding, Customs Clearance, Warehouse Management, Last Mile and Return Services
- Set up new offices nationwide to expand business reach.
- Coordinated cross-functional teams to meet project deadlines.
General Manager
319 Express
Dubai, UAE
01.2015 - 10.2015
- Maintained compliance with industry regulations at all times.
- Developed strategic business plans, enhancing corporate vision and objectives.
- Maintained organisational compliance with applicable legislation and regulations.
- Worked with board of directors to establish objectives and decisively lead operations.
Business Development Director
United Parcel Service
, UAE
08.2009 - 12.2014
- Managed key accounts to ensure customer satisfaction.
- Conducted market research to identify potential business opportunities.
- Launched new initiatives, leading to increased market share.
- Delivered presentations at industry events to promote company products and services.
- Executed successful product launches, driving market penetration.
- Fostered innovative solutions, increasing operational effectiveness.
Transport Solutions Manager
United Parcel Service
Dubai, UAE
01.2008 - 07.2009
- Developed organisational policies for administrative oversight and internal controls.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Organised financial and operational data to help with yearly budgeting and planning.
General Manager
United Parcel Service
Eastern Province, Saudi Arabia
01.2003 - 12.2007
- Established budgets based on historical, current and forecasted business data.
- Recruited and managed senior staff with focus on delivering clear results.
- Implemented rigorous financial controls, improving overall profitability.
- Fostered a high-performance culture, resulting in increased productivity.
Country Operations Manager
United Parcel Service
Riyadh, Saudi Arabia
01.2000 - 12.2002
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Directed safety protocols implementation, created safer workplace conditions.
- Implemented quality control measures, enhanced product standards.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
Operations Manager
DHL
Johannesburg , South Africa
01.1998 - 12.1999
- Developed new procedures to streamline supply chain operations.
- Delegated duties effectively to optimise workforce capabilities.
- Handled customer queries, enhancing client satisfaction levels.
- Motivated and trained employees to maximise team productivity.
Education
Matric / Senior Certificate -
Kingsway High School
National Diploma in Road Transportation - Logistics
RAU University
South Africa 01.1989 - 12.1991
Management Advancement Programme (MAP) - Logistics
Wits Business School
South Africa 01.1989 - 12.1991
Skills
- Express Logistics Expertise
- ERP Solutions
- Business Development & Marketing
- Financial Management & Budgeting
- Human Resources Management
- Quality Assurance
- E-commerce Solutions
- Global Partnerships & Network Expansion
- Technology
- Logistics & Supply Chain
Timeline
CEO
Nozy Parker
05.2024 - 03.2025
Co-Founder
GLT Logistics
11.2019 - 10.2023
Business Development Director
Zajil
06.2017 - 09.2019
Country Manager
Fetchr
11.2015 - 05.2017
General Manager
319 Express
01.2015 - 10.2015
Business Development Director
United Parcel Service
08.2009 - 12.2014
Transport Solutions Manager
United Parcel Service
01.2008 - 07.2009
General Manager
United Parcel Service
01.2003 - 12.2007
Country Operations Manager
United Parcel Service
01.2000 - 12.2002
Operations Manager
DHL
01.1998 - 12.1999
National Diploma in Road Transportation - Logistics
RAU University
01.1989 - 12.1991
Management Advancement Programme (MAP) - Logistics
Wits Business School
01.1989 - 12.1991
Matric / Senior Certificate -
Kingsway High School
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