Summary
Overview
Work history
Education
Skills
Websites
Timeline
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Mark Kidman

Welwyn Garden City

Summary

Results-driven Senior Account Manager with a track record of enhancing client satisfaction and retention across multiple globally recognised brands such as Deliveroo, Groupon & TUI. A strategic thinker with a keen eye for detail allowing me to make impactful decisions to enable growth across multiple clients and industries at any one time. An average monthly revenue I have been responsible for is £1.4 Million GMV. My motivations and intensions moving forward is to grow my career in Account Management.

Overview

12
12
years of professional experience

Work history

Global Commercial Trading Executive

Sonan Bunkers
London
09.2024 - Current
  • Responsible for supporting 4 Bunker Traders across the UK, UAE & Denmark who were generating revenue of £120 Million YoY.
  • Successfully completed the Oxford University Bunker Course.
  • Monitored market developments, resulting in timely adjustments to trading positions and updates for the traders.
  • Managed Operations for vessels/deliveries globally across 3 time zones.
  • Overall ownership of Group strategies to support SLT in Dubai.

Key Account Manager

Groupon
London
01.2024 - 09.2024
  • Made Redundant from this role September 2024.
  • Managed a key portfolio of 60 Key Affiliate UK&I accounts generating £875K GMV MoM.
  • Constructing and negotiating offers which meet the expectations of
    Groupon, merchants.
  • Proactively sourcing 3 new enterprise customers per quarter.
  • Actively carrying out research on core industry sectors that are being
    prospected, such as Travel, Fitness & Fashion.
  • Working with CSE teams to ensure offers and exposure is exceeding expected targets.
  • Contract Management across the UKI territories.

Senior Corporate Account Manager

Deliveroo
London
01.2021 - 12.2023
  • Responsible for a 106 key UK&I corporate portfolio, worth £1.4m per month in GMV.
  • Targeted with onboarding of 4 new key customers monthly. Successfully completed MoM March 2021-April 2023.
  • Implement growth strategies for all accounts in order to maximise
    revenue and growth potential against target based on spend tiers.
  • Led a Global project to align Account Managers in all territories whilst supporting stakeholders through the business IPO.
  • Managed the recruitment of the Account Management team, successfully managing a group of 6 Account Executives across UK&I.

Contracts Manager

Secret Escapes
London
11.2018 - 05.2020
  • Made Redundant from this role May 2020 due to COVID.
  • Ownership of the SE of the UK Boutique hotels. The largest performing area in the UK.
  • Targeted on 20 new hotels MoM, successfully exceeded Feb 2019-Dec 2019.
  • Worked with the Trading team to ensure performance of my deals and identify areas of improvement whilst sales are trending.
  • Management of 2 Sales Production Coordinators.


Commercial Executive

TUI
Luton
08.2016 - 09.2018

Account Manager

Travelex
London
07.2013 - 07.2016

Education

GCSEs -

Sir Frederic Osborn School
09.2003 - 07/2008

A-Levels - Business

Oaklands College
09.2008 - 07/2010

Diploma - Oxford Bunker Course

Oxford University
UK
09/2024 - 09/2024

Skills

  • Salesforce
  • Tableau
  • Looker
  • G-Suite


Timeline

Global Commercial Trading Executive

Sonan Bunkers
09.2024 - Current

Key Account Manager

Groupon
01.2024 - 09.2024

Senior Corporate Account Manager

Deliveroo
01.2021 - 12.2023

Contracts Manager

Secret Escapes
11.2018 - 05.2020

Commercial Executive

TUI
08.2016 - 09.2018

Account Manager

Travelex
07.2013 - 07.2016

A-Levels - Business

Oaklands College
09.2008 - 07/2010

GCSEs -

Sir Frederic Osborn School
09.2003 - 07/2008

Diploma - Oxford Bunker Course

Oxford University
09/2024 - 09/2024

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Mark Kidman