Mark Maina
Dubai,United Arab Emirates
Summary
Detail-oriented and proactive Sales Coordinator with a proven track record in supporting sales teams, streamlining administrative processes, and enhancing customer satisfaction. Skilled in CRM systems, data analysis, and communication, with the ability to coordinate between departments to ensure timely order processing and client follow-up. Adept at multitasking in fast-paced environments while maintaining accuracy and professionalism.
Overview
3
3
years of professional experience
1
1
Certification
Work history
CNC coordinator / project management
BLUE RHINE INDUSTRIES
Dubai, United Arab Emirates
12.2024 - 06.2025
- Enhanced team productivity with efficient delegation of tasks.
- Created detailed schedules to streamline work processes.
- Maintained all project documentation, guaranteeing accuracy and accessibility.
- Oversaw daily operations ensuring consistency in quality and service delivery for projects on international level with global brands such as Nike , under armor , Honda , KFC and adidas
- Managed multiple projects, ensuring organization and efficiency collaborating with QC to ensure quality .
Consultancy QS and Project Manager
Jemko Building and Civil Engineering Co. Limited
Nairobi, Kenya
08.2023 - 12.2024
- Follow up on client outreach while coordinating with marketing team.
- Implemented quality control measures, ensured adherence to standards.
- Led procurement processes, issuing tenders and negotiating contracts with over twenty subcontractors and suppliers, achieving 5% reduction in material costs.
- Managed change orders and assessed cost impacts, ensuring compliance with all contract terms, quality standards, and saving approximately 12% on adjustments.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
Clerk of Works and Project Manager
Marcus Miles Ltd
Nairobi, Kenya
10.2023 - 09.2024
- Coordinated multiple construction projects from planning through completion, including three major sites while simultaneously coordinating with clients.
- Solved complex issues through strategic teamwork and clear communication, reducing project delays by 5% and improving overall workflow efficiency.
- Led cross-functional teams, ensured timely delivery of materials, and enforced safety protocols.
- Conducted quality control inspections, maintained project records, and resolved issues to avoid delays.
- Provided advice on technical matters to team; improved overall productivity.
Intern
K & A Architectural Design Studio
Nairobi, Kenya
10.2022 - 04.2023
- Participated in client and team meetings, prepared cost estimates, and engaged in site inspections.
- Maintained high service standards while addressing client queries and resolving complaints, achieving 20% client satisfaction.
- Enhanced digital presence by updating company's social media platforms regularly.
- Conducted in-depth market research to understand consumer behaviour.
Education
Certificate in Data Analytics - Data Analytics - distinction
African Leadership Academy
03.2024 - 09.2024
Certificate in project management - Project Management
Bell Institute of Technology
Nairobi2023
GED - Salesforce And Cloud Computing
African Leadership University
Kigali 03.2025 -
Diploma in Quantity Surveying - Quantity Survey - pass
Kenya Institute of Highway And Building Technology
09.2018 - 07.2022
Skills
- Data analytics
- Workflow design
- Deadline adherence
- Customer relationship management systems
- Inventory control techniques
- Leadership proficiency
- Client relations management
- Innovation and creativity
- Employee management
- Knowledge of regulatory compliance
Certification
- Certificate in Archicad, Bell Institute of Technology
- Certificate in MS Project Management, Bell Institute of Technology
- Certificate in WinQs, Bell Institute of Technology
- Certificate in data analysis
- Certificate in digital age skills, African Leadership University
Timeline
GED - Salesforce And Cloud Computing
African Leadership University
03.2025 -
CNC coordinator / project management
BLUE RHINE INDUSTRIES
12.2024 - 06.2025
Certificate in Data Analytics - Data Analytics - distinction
African Leadership Academy
03.2024 - 09.2024
Clerk of Works and Project Manager
Marcus Miles Ltd
10.2023 - 09.2024
Consultancy QS and Project Manager
Jemko Building and Civil Engineering Co. Limited
08.2023 - 12.2024
Intern
K & A Architectural Design Studio
10.2022 - 04.2023
Diploma in Quantity Surveying - Quantity Survey - pass
Kenya Institute of Highway And Building Technology
09.2018 - 07.2022
Certificate in project management - Project Management
Bell Institute of Technology
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