MARK DEMYAN
GENERAL MANAGER
Dubai,UAE
Summary
Goal-oriented manager with distinguished experience in Hotels - Retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level GM position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager
01.2017 - Current
- National Corporations for Tourism and Hotels (NCT&H) http://www.ncth.com/
- Monitor, coordinate and oversee the financial, physical and regulatory operations of the assigned portfolio/properties Key Achievements:
- Develop an operating plan and budget that projects revenues, expenses and profits along with capital expenditures
- Overseeing property management and service providers to ensure optimum property and unit performance
- Monitoring the financial status of assigned properties/portfolio
- Review and authorize all payroll disbursements
- Overseeing the physical condition including maintenance and capital needs of assigned properties/portfolio
- Establish policy and procedures for the accounting of sales
- Supervise the purchase of all product at the best possible price while controlling inventory levels
- Coordinate with NCTH hotels’ group F&B directors to apply the best promotions /prices and best listed products as per operation’s needs
- Working closely with the NCTH Group F&B directors to maintain the cost of beverage sales at acceptable percentage as per the hotel policy
- Negotiating complex regulatory and financial obligations with investors, community partners, residents, regulatory agencies and related groups
- Develop and implement operational policies and procedures including customer service objectives, operating plans, advertising strategies, purchase plans, store improvements and layouts
- Win new business and achieve agreed revenue and margin targets
- Generate high quality leads that result in winning new projects and accounts
- Write compelling business proposals
- Devise and execute a successful business development strategy in line with the Company's plans.
Head of Accounting
National Corporation, Tourism and Hotels
06.2012 - 01.2017
- Set up and improved accounting systems and processes to meet business needs and maximize operational success
- Developed and implemented effective accounting systems
- Directed accounting team in timely reporting of finances for diverse client businesses
- Analyzed financial audit information and made recommendations to improve efficiencies
- Liaised with clients regarding financial plans and objectives
- Oversaw accounting team in servicing diverse clients
- Updated general ledger with latest entries
- Reviewed business operations and obligations to help organization function at acceptable level
- Evaluated and improved financial records to make important business decisions
- Reviewed documents and accounts for discrepancies and resolved variances
- Prepared accounts for industry audits and supported audit process
- Reviewed budgets and communicated discrepancies to senior management
- Prepared monthly journal entries and reconciliations
- Reconciled balance sheets and streamlined best practices for balance sheet processes
Chief Accountant
Danat Jebel Dhanna Resort
07.2009 - 08.2012
- Reviewed business operations and obligations to help organization function at acceptable level
- Set up and improved accounting systems and processes to meet business needs and maximize operational success
- Drafted variance reports, regulatory filings and related schedules
- Assisted team members in transitioning to new system through extensive training and one-on-one support
- Wrote financial statements and consolidations after reconciling general ledger accounts
- Offered advice and direction to help clients better understand financial goals
- Analyzed financial audit information and made recommendations to improve efficiencies
- Partnered with auditors to track errors and add contributions to maintain accuracy
- Completed year-end closing processes with controllers and external auditors
Income Auditor
Danat Jebel Dhanna Resort
09.2008 - 07.2009
- Danathotels.com
- As an Income Auditor I’m responsible to review and verify all financial reports in order to ensure a proper authorization in compliance with the applicable policies and procedures, where by my role will include key responsibilities such as:
- Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance
- Distribute daily reports after obtaining Director of Finance / Financial Controller's approval
- Review rage variance report in order to ensure the correct rate is applied
- Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable
- Audit the daily cash summary and update General Cashier's report
- Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required
- Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary
- I also had the opportunity to replace the Chief Accountant during his leaves
Night Auditor
Steigenberger Al Dau Beach
01.2007 - 08.2008
- Steigenbergeraldaubeach.com/
- As night auditor performs accounting at the end of the hotel’s business day
- Accounting involves bookkeeping credit card accounts This Includes:-
- To ensure all revenues transactions raised by outlets and Front office are audited and posted to the guest ledger, meeting required deadlines to enable the reset of Opera system is on time to begin a new day
- Check the authenticity of all Front Office and outlets paid outs, rebates, discounts and adjustments are verifies and correct and carried out with accordance to local policies and procedures
- Check late departures and room revenue posted through Misc
- Audit all Revenue transactions for accuracy and ensure the Opera System and Cash Register trails tally
- Check all room rates posted are correct and backed up with the necessary documentation in relation to various hotel rates, including complimentary and house use
- Prepare all necessary reports on a daily basis
- Ensures all City ledgers related transactions are tallied with Fidelio totals and transferred on a daily basis with all necessary back-ups intact
- Review room rate discrepancies, late check out, early check-in, housekeeping discrepancies
General Cashier /Paymaster
Savoy Sharm El Shiekh
, Egypt
10.2004 - 12.2006
- The key function of this role was maintaining functions related to cashiering operations for various departments
- Responsible for the day to day operation:
- Daily collection of remittance envelopes from safe, opening, counting and balancing with daily cashier reports, all in the presence of a witness
- Process petty cash as required and reconcile on a daily basis
- Prepare over and shortage report daily and presents to Income Auditor
- Issue and return house bank contracts as required and prepare house bank accounts summary on a monthly basis
- Process due backs daily
- Distribute monthly cash payroll
- Monitor hotel exchange rates and adjust as necessary in accordance with Finance Policy
- To ensure that all attendance records are properly completed and approved by the Department heads
- To ensure that all “status change” notices are duly authorized before preparing them for data processing
- To ensure that all “payroll action” forms are duly authorized and valid for all active employees in the payroll system
- To prepare the company’s payroll accurately and timely as per the prescribed requirements.
Education
B.COM - Accounting
COMMERCE
Alexandria 09.2000 - 06.2004
Skills
MS OFFICE (Excel, Word, Outlook, PowerPoint) VISION QUICKBOOKS MICROSOFt
Staff Management
New Business Development
Revenue Generation
Operations
Account management
Systems and software programs
Timeline
Business Development Manager
01.2017 - Current
Head of Accounting
National Corporation, Tourism and Hotels
06.2012 - 01.2017
Chief Accountant
Danat Jebel Dhanna Resort
07.2009 - 08.2012
Income Auditor
Danat Jebel Dhanna Resort
09.2008 - 07.2009
Night Auditor
Steigenberger Al Dau Beach
01.2007 - 08.2008
General Cashier /Paymaster
Savoy Sharm El Shiekh
10.2004 - 12.2006
B.COM - Accounting
COMMERCE
09.2000 - 06.2004