Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Marlen Zulpukarov

Marlen Zulpukarov

Dubai

Summary

Professional,productive,dynamic and self-driven with over 5-years exceptional experience in hospitality and customer service . I am highly motivated individual who is task oriented,reliable and committed to professional customer customer service. I have excellent qualifications,communication skills I know can be a great addition to the team excellent in learning fast, listening,effective and multi- tasking maintaining a friendly attitude under pressure. Hard working and dedicated helpful, responsive. Adaptable,flexible, great team player with high motivation.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Leader

Jumeirah group, Madinat Jumeirah Resort, "Summer salt" ( Luxury beach club )
09.2018 - Current
  • Welcomed guests, responded for complaints and solve them.
  • Provided information about main facilities, hotel gym, pool and restaurants.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Gave for every guest special attention Ordered a limousine and provide special dinner for VIP customers
  • Filled the guest list daily, and sending reports to main office.
  • Provide the policies and rules of hotel. Preparing bill receipt and collect payment from the client.
  • Held weekly team meetings to inform team members on company news and updates.

Sales Associate

Terra city shopping mall " Bershka" brand
04.2016 - 08.2018
  • Greeting customers with warm and friendly smile.
  • Assisting shoppers to find goods and products they are looking for.
  • Provide product information.
  • Recommended complementary purchases to customers, increasing revenue.
  • Being responsible for processing cash and card payments.
  • Offer sale items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales Associate

Azia Mall shopping mall "H&M" brand
06.2015 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Bachelor of Science - Electronics,technologists

KGTU IT- Kyrgyz State Technical University
Kyrgyzstan
09.2018

Skills

  • Client Support
  • Team Assessment
  • Attention to Detail
  • Educational Opportunities
  • Flexibility

Certification

  • UAE Driving License - [2021]

Languages

English
Bilingual or Proficient (C2)
Turkish
Upper intermediate (B2)
Russian
Bilingual or Proficient (C2)

Timeline

Team Leader

Jumeirah group, Madinat Jumeirah Resort, "Summer salt" ( Luxury beach club )
09.2018 - Current

Sales Associate

Terra city shopping mall " Bershka" brand
04.2016 - 08.2018

Sales Associate

Azia Mall shopping mall "H&M" brand
06.2015 - 05.2016

Bachelor of Science - Electronics,technologists

KGTU IT- Kyrgyz State Technical University

Similar Profiles

CREATE PROFILE
Marlen Zulpukarov