MAROUA CHAJRAOUI
Dubai
Summary
Professional Sales Executive with 4+ years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
5
5
years of professional experience
Work history
Sales Executive
The Visa, Global Migration Company Dubai
Dubai
01.2023 - Current
- Identify your target market: Define the demographics, preferences, and needs of your ideal customers
- Analyze the competition: Identify key competitors, their products/services, pricing, and market positioning
- Assess your company's strengths, weaknesses, opportunities, and threats in the market
- Utilize market research tools, such as surveys, focus groups, and analytics, to gather data on customer preferences, buying behavior, and market trends
- Collect feedback from existing customers through surveys, interviews, or online reviews to understand their needs and satisfaction levels
- Identify potential leads or prospects and make introductory calls to generate interest in your products/services
- Arrange meetings with potential clients to understand their requirements, challenges, and concerns
- Active listening: During meetings, listen attentively to their needs and concerns to identify how your products/services can address their pain points
- Tailor your presentations to showcase how your products/services meet the specific needs and preferences of each potential client
- Emphasize the unique selling points, benefits, and value proposition of your offerings
- Incorporate visuals, case studies, testimonials, and relevant data to support your presentations
- Monitor sales and financial data regularly to identify trends, patterns, and areas for improvement
- Create periodic reports that summarize sales performance, market trends, customer feedback, and key insights
- Share these reports with relevant stakeholders
- Work closely with the operations or supply chain team to ensure sufficient stock availability for sales and demonstrations
- Analyze market trends and sales forecasts to estimate future demand and adjust stock levels accordingly
- Negotiate pricing, terms, and conditions to reach mutually beneficial agreements with clients
- Finalize contracts, obtain purchase orders, ensure smooth order processing
- Handle customer complaints or objections promptly and professionally
- Generated new leads and opportunities to maximise revenue.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Achieved and exceeded sales targets in line with client growth across all products and services.
Real Estate Consultant
Accu Properties
Dubai
04.2022 - 12.2022
- Provides a variety of services to help maximize the potential return on an investment in real estate
- Find the right broker / Agent to assist client and find the best choice for them
- Try to find more option in the market able to sell
- Assisting clients to make sound property-purchasing decisions
- Finding clients in need of consultancy services through cold-calling, advertising, and business presentations
- Consulting with clients to identify their needs, preferences, and financial concerns .
- Maintaining an extensive database of all properties for sale
- Conducting negotiations with real estate agents on behalf of clients
- Generating the leads.
Citizenship advisor
Migration Chambers / Deviser UK Immigration
05.2021 - 04.2022
- Explaining to potential clients about all benefits of having a second citizenship and which citizenship will be more suitable for them
- Following up leads, by doing both cold calls and official meetings
- Meeting up with potential clients and converting them to actual clients by closing deals
- Sending Quotations to potential and following up with them in order to close the deal
- Coordinating with the management in order to produce sales
- Sharing reports with management on daily basis
Blue Gulf Marketing Events Management Services
Dubai
07.2019 - 04.2019
- Sales in Dubai Airport duty free
- Managed more than 40 brands across 3 Terminals in Dubai Duty Free and in the Domestic Market
- Handled international brands for perfumes and cosmetics such as: Gucci, Hugo Boss, Roberto Cavalli, Burberry, Tiffany, Estee Lauder, Bobbi Brown, Jo Malone London, Benefit, D&G and Chloe
- Overachieved the monthly targets since the first month
- Consulting & advising potential consumers in buying the best products based on their needs
- Ensuring that all clients are well attended and satisfied
- Gathering information from clients, report them to management and suppliers to plan promotions
- Building and maintaining good relationship with clients and suppliers
- Providing feedback from the shop floor to improve sales
- Prepare reports by collecting, analyzing, and summarizing information.
Assistant
Al HOWAR Cont. & Irrigation Est, Al Ain
10.2018 - 07.2018
- Responsible for establishing and maintaining an effective document control system
- Ensuring that all design documentation is accurate, up to date and accurately distributed to relevant parties
- Utilizing a range of office software, including email, spreadsheets, and databases
- Evaluate, prioritize, organize, and delegate work schedules
- Assisting departments with queries on documentation requirements & submissions.
Education
Technician Specializing in I.T Development -
ISIG institute specializes in computer and management ISIG
2018
Certificate in IT and Management - undefined
IT and Management Institute
2017
Senior secondary - undefined
2016
Skills
- Excellent customer service
- Extensive knowledge of the automotive industry
- Outstanding interpersonal skills
- POS knowledge
- Generating leads
- Maintaining great relations with existing clients
- Brand management
- Teamwork and excellent communication
- Problem-solving skills
- Salesforce
- Sales goal attainment
Languages
Arabic
Native
French
Advanced
English
Advanced
Timeline
Sales Executive
The Visa, Global Migration Company Dubai
01.2023 - Current
Real Estate Consultant
Accu Properties
04.2022 - 12.2022
Citizenship advisor
Migration Chambers / Deviser UK Immigration
05.2021 - 04.2022
Blue Gulf Marketing Events Management Services
07.2019 - 04.2019
Assistant
Al HOWAR Cont. & Irrigation Est, Al Ain
10.2018 - 07.2018
Technician Specializing in I.T Development -
ISIG institute specializes in computer and management ISIG
Certificate in IT and Management - undefined
IT and Management Institute
Senior secondary - undefined
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