Martin Joseph Alexander
Store assistant
Al Fujairah City,UAE
Summary
Driven Store Assistant with background in stock management, customer service and operations management. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction level. SAP trained. Friendly, knowledgeable and hard-working team player. Proven success in satisfying store management objectives and securing repeat patronage.
Overview
2
2
years of professional experience
2
2
Certification
Work history
Store assistant
Fujairah National Groups (FNCT)
Fujairah
06.2022 - Current
- Guided customers to locate products or alternative items.
- Operated cash registers with accuracy and processed cash and card transactions.
- Kept appropriate stock levels to match expected demand.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Reviewed customer history to recommend appropriate products and services.
- Created and maintained displays and signs.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Handled high-volume telephone and email enquiries to minimize backlogs.
- Engaged with stakeholders to build relationships and brand awareness.
- Used SAP MM module to create PR & GR.
- Handled complaints calmly and professionally, minimizing conflict and maintaining customer satisfaction.
- Handled safe and secure stock handling methods, reducing product damage and loss.
- Totaled bills using math's skills and maintained accurate till count.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
HR Associate
Epsilon Pvt Ltd (Manpower group Services Pvt Ltd)
- Oversaw job fairs to bring in local talent for long-term and seasonal positions.
- Assessed new staff eligibility through rigorous reference and right-to-work checks.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
- Used Microsoft Word and other software tools to create documents and clear communications.
Intern
Pass Corporate Services Pvt Ltd
Assistant Accountant
- Working on Ledgers of the organization, Supporting the Senior Accountants with necessary documents and data, Taking care of client and Employee queries, Accountable and responsible for the receipts and invoices, Maintaining and tacking accounting data, Helping the senior accountant to develop financial forecast for capital budgeting, accounts receivables, payables, cost accounting, fixed assets ledger and capital expenditure
Education
Master's In Business Administration -
Bachelor's In Business Administration - undefined
Skills
- Just In Time stock control
- Accurate money handling
- Financial analysis
- Stock management
- Order picking
- Relationship building
- Delivery coordination
- Complaint management
- Knowledge of SAP MM
- Communication skills
- Problem-solving
- Public relations
Certification
- SAP FICO 2017
- IOSH 2016
- MS Office
Custom
Dealed with the suppliers to check the material status and delivery for the better flow of material and the smooth work.
Cross checking the delivery details in SAP with delivery notes and make sure the delivery of materials has been done at the right time.
Creating the GRN in the system for the delivered materials.
Preparation of the quotation for the needed stocks and maintain all related datas in excel.
Updating and uploading the LPO, Tax invoice, Delivery notes in the excel and maintaining the files in a very systematic way.
Coordinating with the vendors and the engineers for the purchase of material and on time delivery.
Scan and save the copies of the tax invoice and the submission of tax invoice to the accounts. Follow up for the upcoming as well as the pending materials. Sending the LPO's to the suppliers and do the follow up.
Handled all the documentation works related to the stock and inventories.
Personal Information
Marital status: Unmarried
Languages
English
Advanced
Malayalam
Native
Hindi
Elementary
Arabic
Beginner
Tamil
Intermediate
Timeline
Store assistant - Fujairah National Groups (FNCT)
06.2022 - Current
HR Associate - Epsilon Pvt Ltd (Manpower group Services Pvt Ltd)
Intern - Pass Corporate Services Pvt Ltd
Assistant Accountant -
Berchman's Institution of Management, Kerala MG University - Master's In Business Administration,
Christ University, Bengaluru - Bachelor's In Business Administration,
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