Martin Steyn

Identify technologies that will provide critical business support and integrate solutions into current systems. Manage projects across their entire lifecycle, from proposal development through solution design, and from post-implementation review to handover. Work closely with the senior management team to assist IT strategic planning, establishing expectations, and ensuring service delivery to meet business needs and corporate procedures.

• Confer with clients to identify and document requirements.
• Conduct business and technical studies.
• Design, develop, integrate, test, and implement information systems business solutions.
• Provide advice on information systems strategy, policy, management, security, and service delivery.
• Confer with business units to identify and document requirements, assess physical and technical security risks to data, software, and hardware.
• Develop policies, procedures, and contingency plans to minimize the effects of security breaches.
• Conduct independent third-party reviews to assess quality assurance practices, software products, and information systems.
• Delivered major projects through practical resources and budget allocation; consistently met deliverables.
• Enhanced knowledge and skills through advice, technical guidance, and governance across technology design and architecture outlined expectations and performed duties as cross-functional lead on all strategic projects.
• Conveyed exceptional customer service through collaborative communications, troubleshooting/problem solving; swiftly identified resolutions and ensured detailed tracking of issues.
• I led numerous projects: VAT Implementation, Workshop process improvement, Service Contract design/implementation, Setup of new SATA parts company, Setup of new Electric Vehicle Companies.
• I’m leading team to investigate possible ERP solutions to replace separate standalone system.
• Developed application frameworks, standardized procedures and managed delivery processes.
• Designed solutions for modern and legacy applications.

I provided guidance and support, emphasizing continual improvement and high service standards. I created strategic and operational strategies, as well as financial and budgetary projections for projects. I managed multiple technology projects while adhering to strict deadlines, quality standards, and customer needs. Set goals and used mentorship and coaching to guarantee that they were met. The suggested ideas and solutions detailed requirements for ensuring that service delivery fulfilled business demands while also adhering to policy. I developed strong working ties with three DMS vendors.

• Developed project management roadmap to define project objectives, timelines and milestones.
• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Led project workforce to successfully upgrade two Middle East dealers to Autoline Drive.
• I have effectively introduced 4 group interfaces with Audi/Volkswagen AG into GCC.
• I was integral project team member for VAT implementation in the Middle East.
• Selected as critical contributor in Digital Strategy team for Audi Middle East, explicitly focused on Audi connected projects from Audi Group.
• Recognised as Sponsor for Master Data Management project for Audi Volkswagen Middle East. (Middleware and ETL).
• Enhanced internal communications, shared ideas and best practices, presented progress and ideas to Steering Committee for discussions and decisions.
• I led project to install Microsoft Dynamics as base with Incadea as DMS on top of it.

I reviewed operations to ensure compliance with service level agreements and technical benchmarks.

• Established IT services as a vital internal business partner and achieved measurable improvement in customer service and performance.
• I streamlined retailer and importer business for Hyundai, Saudi Arabia; improved efficiency and productivity.
• Originated and introduced warehouse parts bar-code scanning; enhanced inventory logging and order efficiency.
• Evaluated DMS according to predetermined checklist and noted issues.

Planned and orchestrated daily workflow; supervised the IT team. Prioritised and shared tasks throughout the team, achieved all deadlines.

• Project managed a team to convert Mainframe software to Autoline DMS successfully.
• I built an IT Support team to deliver adequate support across multiple business units.
• Plan, organise, direct, control, and evaluate the operations of information systems and electronic data processing (EDP) departments and companies
• Develop and implement policies and procedures for electronic data processing and computer systems development and operations.
• Meet with business units to discuss system requirements, specifications, costs, and timelines
• Assemble and manage teams of information systems personnel to implement, operate and administer computer and telecommunications software, networks, and information systems
• Control the budget and expenditures of the department, company, or project
• Recruit and supervise computer analysts, engineers, programmers, technicians, and other personnel and oversee their professional development and training.
• Guided organizational technology strategy and roadmaps.

I analysed systems and procedures to understand current and future business requirements.

• I initiated and implemented a successful new parts store process in Tanzania.
• I expertly designed and deployed open mine drill controls in Tanzania.
• Successfully rebased currency in Zambia.
• Confer with business units to identify and document requirements
• Conduct business and technical studies
• Design, develop, integrate, test, and implement information systems business solutions
• Provide advice on information systems strategy, policy, management, security, and service delivery.
• Develop policies, procedures, and contingency plans to minimise the effects of security breaches.
• Conduct independent third-party reviews to assess quality assurance practices, software products, and information systems.
• Design, develop, integrate, test, and implement a Disaster recovery plan.

• Plan, organise, direct, control, and evaluate the operations of information systems and electronic data processing (EDP) departments and companies
• Develop and implement policies and procedures for electronic data processing and computer systems development and operations
• Meet with business units to discuss system requirements, specifications, costs, and timelines
• Assemble and manage teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks, and information systems
• Control the budget and expenditures of the department, company, or project
• Recruit and supervise computer analysts, engineers, programmers, technicians, and other personnel and oversee their professional development and training.
• Confer with business units to identify and document requirements
• Conduct business and technical studies
• Design, develop, integrate, test, and implement information systems business solutions
• Provide advice on information systems strategy, policy, management, security, and service delivery.
• Confer with clients to identify and document requirements, assess physical and technical security risks to data, software, and hardware
• Develop policies, procedures, and contingency plans to minimise the effects of security breaches.
• Design, develop, integrate, test, and implement a Disaster recovery plan.
• Conduct independent third-party reviews to assess quality assurance practices, software products, and information systems.
• Oversee the administration of LANs & WAN.
• I was project lead for a group-wide rollout of VPN MPLS and data shapers.
• Oversee the maintenance & administration of Kerridge/CDK Autoline Rev8 DMS (Keyloop).
• Proved successful working within tight deadlines and fast-paced atmosphere.