Marwa Ben Brahim
Jumeirah village Circle Dubai,UAE
Summary
Efficient administrative professional aiming to leverage 10 years of experience in Office Coordinator roles to contribute an invaluable new facet to the new team. Excellent organisation skills, including office scheduling, meeting logistics and corporate event planning.
Overview
12
12
years of professional experience
Work History
Office Coordinator
Asharq News Services
Dubai
02.2021 - Current
- Facilitated interdepartmental communication by arranging regular team meetings and discussions.
- Ensured smooth functioning of daily administrative activities for optimal productivity.
- Handled correspondence, filing systems, and office supplies to maintain an organised workspace.
- Prepared reports, presentations, and data whilst managing work schedules to meet deadlines efficiently.
- Coordinated travel arrangements, reducing stress during business trips for executives.
- Collaborated with HR department onboarding new employees, ensuring seamless integration into the team.
- Organised company events, promoting a positive corporate culture within the organisation.
- Performed office duties, including answering multi-line phones, greeting patients, filing, sorting and handling incoming and outgoing mail.
- Maintained updated contact database to ensure easy accessibility of information when required.
- Supported senior management in decision-making processes through provision of accurate administrative records.
Marketing coordinator
Sobha Realty
Dubai
12.2019 - 01.2021
- Liaised closely with design teams to create visually appealing advertising materials.
- Collaborated with sales team for achieving successful product launches.
- Conducted regular performance reviews on marketing initiatives, identifying areas of improvement.
- Facilitated cross-functional team meetings fostering collaboration and idea sharing.
- Streamlined communication process with external PR agency resulting in improved campaign efficiency.
- Enhanced customer engagement with creative social media campaigns.
- Oversaw production of promotional materials, ensuring high-quality output.
- Coordinated marketing events, leading to increased brand visibility.
- Tracked industry trends staying abreast of latest developments in digital marketing landscape.
- Assisted in market research analysis for better understanding of target audience.
- Analysed competitor activities for gaining strategic advantage in the marketplace.
- Worked collaboratively with vendors to complete projects according to schedule and specifications.
- Sourced potential sponsorship opportunities contributing to additional revenue streams.
Marketing associate
Dubai Smile Dental Clinic
Dubai
02.2017 - 11.2019
- Planned events and trade shows to showcase company products effectively.
- Streamlined communication channels with the execution of an internal communication strategy.
- Devised marketing plans, resulting in higher lead conversions.
- Handled client relations, resulted in high client satisfaction levels.
- Conducted comprehensive market research to understand consumer behaviour better.
- Developed compelling product descriptions for increased online traffic.
- Enhanced brand visibility by implementing innovative marketing strategies.
- Collaborated with sales team, achieving increased revenue generation.
- Oversaw online advertising campaigns; improved click-through rates significantly.
- Managed email marketing campaigns for improved customer retention rates.
- Produced engaging content for improved customer interaction and engagement.
- Executed digital marketing initiatives to improve online presence and visibility.
- Created social media content for enhanced audience reach and brand recognition.
- Developed marketing plans to support department strategies.
Assistant Relationship Manager - Wealth Management
Arab International Bank Of Tunisia (BIAT)
Tunis, Tunisia
03.2013 - 11.2016
- Communicated effectively with diverse clientele, delivering personalised service based on specific needs.
- Assisted clients in understanding complex banking procedures, enhancing their overall experience.
- Maintained comprehensive knowledge of banking products, promoting suitable options to clients.
- Established strong rapport with clients, fostering long-term business partnerships.
- Coordinated with senior relationship managers to develop effective strategies for client retention.
- Developed new business relationships to enhance market presence.
- Assisted in the preparation of detailed financial reports for informed decision-making.
- Delivered excellent customer service by promptly resolving queries and concerns.
- Supported relationship manager in facilitating fruitful negotiations between the bank and its key customers.
- Enhanced client relations for increased loyalty and trust through regular follow-ups.
- Conducted detailed market research, identifying opportunities for growth and expansion.
Education
Licence Applied As Marketing - Marketing
University of Economic Sciences And Management of
2012
High School Diploma - Economics And Management
IBN Roshd High School
2007
Skills
- Positive Attitude
- Confidence
- Excellent technical skills
- Diplomatic negotiation
- Budgeting and forecasting knowledge
- Basic accounting knowledge
- Organisational proficiency
- Timekeeping competence
- Microsoft office mastery
- Customer Service
- Business administration
- Project scheduling
- Employee management
- Office management
- Event planning
- Meeting organisation
- Administrative support
- Mail handling
- Schedule management
Languages
Arabic
Native language
Arabic
Native
English
Fluent
French
Fluent
Timeline
Office Coordinator
Asharq News Services
02.2021 - Current
Marketing coordinator
Sobha Realty
12.2019 - 01.2021
Marketing associate
Dubai Smile Dental Clinic
02.2017 - 11.2019
Assistant Relationship Manager - Wealth Management
Arab International Bank Of Tunisia (BIAT)
03.2013 - 11.2016
Licence Applied As Marketing - Marketing
University of Economic Sciences And Management of
High School Diploma - Economics And Management
IBN Roshd High School
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