Marwa Sawas
Dubai
Summary
Experienced wellness and beauty centre manager with a proven track record in enhancing operational productivity and efficiency. Expertise in team leadership, customer service, and financial management drives high client satisfaction and seamless operations. Strong communication and problem-solving skills contribute to effective team collaboration and adaptability in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Fashion Designer & Sales Manager
AKL Fakih
Dubai
07.2022 - Current
- Conducted research on fashion trends and selected contemporary materials.
- Designed custom sketches for clients and boutique collections.
- Communicated with suppliers to source high-quality fabrics and accessories.
- Oversaw production processes and organized fittings to ensure quality standards.
- Styled celebrities for events and media appearances, enhancing brand visibility.
- Managed boutique sales while implementing targeted marketing campaigns.
- Coordinated logistics with event organizers, models, and media teams.
Clinic Supervisor
Mirna Kassab Beauty Center
Jumeirah, Dubai
02.2020 - 06.2022
- Supervised daily clinic operations and ensured efficient workflow.
- Trained and mentored staff on customer service best practices.
- Managed appointment scheduling using clinic management software.
- Supervised medical staff in providing quality patient care services and ensured adherence to safety protocols.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Developed training materials for new employees in the clinic.
Makeup Artist & Administrator
Nboutique Beauty on Demand &
DIFC, Dubai
01.2019 - 06.2020
- Assisted clients in selecting appropriate products based on skin type and preferences.
- Applied makeup using professional techniques to enhance natural features and beauty.
- Collaborated with team members to execute special event makeup services efficiently.
- Educated clients on product usage and skincare tips during consultations at Nboutique Beauty.
- Managed scheduling and appointments to maximize service availability for clients.
- Provided makeup services for weddings, proms and other special events.
- Performed makeovers for fashion shows and special events.
HR Executive
Tips and Toes
Business Bay, Dubai
07.2017 - 04.2019
- Managed employee recruitment processes and conducted initial interviews.
- Maintained employee records and ensured compliance with HR policies.
- Coordinated employee engagement activities to promote workplace culture.
- Supported performance appraisal processes and collected feedback from staff.
- Implemented improvements in HR procedures to enhance operational efficiency.
- Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
Education
Bachelor's Degree - Economics
Aleppo University
Aleppo, Syria01.2010
Skills
- Operations management
- Scheduling optimization
- Customer service
- Training development
- Problem solving
- Employee engagement
- Human resources
- Customer relationship management
- Staff supervision
- Recruitment
- Marketing
Languages
- Arabic, Native
- English, Very good
Personal Information
- Date of Birth: 07/23/1982
- Nationality: Syrian
- UAE Driving License
Certification
- Make up Artist/ Dubai International Centre of Cosmetics and Beauty
Timeline
Senior Fashion Designer & Sales Manager
AKL Fakih
07.2022 - Current
Clinic Supervisor
Mirna Kassab Beauty Center
02.2020 - 06.2022
Makeup Artist & Administrator
Nboutique Beauty on Demand &
01.2019 - 06.2020
HR Executive
Tips and Toes
07.2017 - 04.2019
Bachelor's Degree - Economics
Aleppo University
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