MARWAN ABDELRAHIM
VIRGINIA
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Operations Executive
MSAS TRANSPORTATION LLC
2019.02 - Current
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Improved employee satisfaction rating by realigning and enforcing policies.
- Developed operational processes to help organization adapt to market change.
Assistant Operations Officer
MSAS TRANSPORTATION LLC
2018.10 - 2019.02
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Tracked company equipment, tools and technology to manage inventory.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Motivated and trained employees to maximize team productivity.
Assistant Manager
ROYAL MEDICAL TRANSPORTATION
2017.09 - 2018.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Dispatcher Office Assistant
ALI MEDICAL TRANSPORTATION
2015.06 - 2017.08
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of 45 fleet vehicles.
- Advised regarding delays and special circumstances.
- Closely monitored dispatch board to triage and prioritize over hundred daily calls.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily trip logs.
Education
High School Diploma -
J. Sargeant Reynolds Community College
Richmond, VA08.2024
Skills
- Regulatory Compliance
- Purchasing and Planning
- Capital Spending
- Profitability and Revenue Generation
- Process Improvements
- Leadership Training
- Budget Control
- Operations Oversight
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Timeline
Operations Executive
MSAS TRANSPORTATION LLC
2019.02 - Current
Assistant Operations Officer
MSAS TRANSPORTATION LLC
2018.10 - 2019.02
Assistant Manager
ROYAL MEDICAL TRANSPORTATION
2017.09 - 2018.06
Dispatcher Office Assistant
ALI MEDICAL TRANSPORTATION
2015.06 - 2017.08
High School Diploma -
J. Sargeant Reynolds Community College
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