Experienced esports coordinator and Production Manager adept at efficiently managing intricate task loads within organized gaming events. Demonstrates a keen ability to orchestrate workflows and meticulously track progress to ensure the achievement of organizational objectives. A highly collaborative communicator with a proven talent for adeptly resolving conflicts
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Esports coordinator & Production manager
Zawaya Gaming
Dubai, United Arab Emirates
01.2022 - Current
Project lead for big gaming events such as comic con UAE pro league and YAS Island Fanzone
Collected and analyzed feedback from customers to gauge satisfaction.
Formed and submitted progress reports to management.
Addressed customer complaints and resolved issues.
Trained and assigned tasks to team members.
Collaborated with finance teams regarding targeted budgets.
Reviewed project materials and provided suggestions for improvement.
Registered a contact list of collaborators on the database to maintain accurate information.
Communicated with clients regarding projects and campaigns.
Answered phone calls and responded to emails from clients.
Scheduled meetings to discuss the progress of projects and tasks.
Edited and revised content to comply with organization guidelines.
Education
Bachelor of Engineering - Mechanical Engineering
University of Sharjah
Sharjah
09.2016 - 06.2021
Master of Engineering - Mechanical Engineering (Mechatronics & Robotics)
University of Sharjah
Sharjah
09.2021 -
Skills
Team oversight
Logistical planning
Administrative leadership
Task delegation
Microsoft Office
Deadline management
Financial risk analysis
Strategic planning
Strategic research
Supply negotiation
Production reporting
Languages
Arabic
Native
English
Advanced
Timeline
Esports coordinator & Production manager
Zawaya Gaming
01.2022 - Current
Master of Engineering - Mechanical Engineering (Mechatronics & Robotics)