MARY NACHERI
Dubai
Summary
Experienced sporting events specialist with expertise in event transportation, driver and workforce scheduling, zone operations, bus and fleet operations, and depot operations. An individual with exceptional organizational and prioritization abilities. Well-versed with various fleet management systems. Energetic, diplomatic, and motivated team player who thrives on delivering top-notch services and results. Open to applying expertise and solution-oriented skills at major events worldwide.
Overview
7
7
years of professional experience
Work History
Zone Manager
LINKVIVA - LIWA FESTIVAL 2025
11.2024 - 01.2025
- Executed daily opening, closing, and shift transitions to uphold operational standards.
- Assigned tasks to team members and ushers, establishing priorities and objectives.
- Performed daily zone readiness checklist to verify operational functionality.
- Created a digital online form used to determine each zone's readiness by the MOC.
- Compiled a dot plan for managing queues during weekends, concert days, and whenever we had large shows.
- Designed and arranged signage for efficient queuing lanes.
- Coordinated each day with HSE and security to receive updates.
Fleet Dispatch Agent
UEFA EURO2024
05.2024 - 07.2024
- Established processes and procedures for fleet operational readiness.
- Prepared training material for volunteer drivers.
- Applied and enforced UEFA EUROS 2024 fleet policies and procedures for staff and service providers.
- Oversaw and coordinated the allocation of resources for the fleet compound.
- Processed transfer request data within UEFA transport system (EGON) as well as any change management requests.
- Developed a process for managing transfer request changes in Host City.
- Enforced fleet compound policies and procedures for staff and volunteers.
- Oversaw data collection for fleet-related services to meet UEFA standards.
Depot Operations Manager
Asian Cup2023 & World Aquatics Championship2024
10.2023 - 03.2024
- Managed the day-to-day operations of the depot
- Managed a fleet of over 500 buses
- Prepared and facilitated trainings for all our workforce staff
- Prepared the depot operational plan that had the depot standard operating procedures that were followed during the tournament
- Created and planned a shuttle system that was successfully used by our drivers that came for duty everyday
Fleet Scheduling Coordinator
FIFA Women's World Cup2023
06.2023 - 08.2023
- Assisted the Dispatch Manager in Scheduling and Rostering of all fleet
- Monitoring cars and buses and handled any potential changes, delays or/and new demands on the daily on TMM (FIFA Fleet scheduling tool)
- Communicate with the professional and volunteer drivers about problems or delays they may face
- Content preparation (slides, handouts, etc.) and preparation of reports for the FWC-related management meetings and working meetings
Bus Operations Manager
FIFA Men's World Cup2022
08.2022 - 01.2023
- Oversaw the daily scheduling of over 950 drivers
- Communicating the dispatch operations for the day to all depot departments
- Oversaw the proper bus replacements procedures were followed in the case of accidents or bus breakdown
- Oversaw the timely departure / dispatch of all buses from the bus depot
- Worked hand in hand with the client managers as well as the depot team to draft and implement the SOP for TBS bus operations
Deputy Manager - Transport Operations
EXPO2020 Dubai
11.2021 - 04.2022
- Assisted the duty manager with the daily fleet office operations
- Managing the day to day operational requests for on demand vehicles and drivers through a shared mailbox
- Managing all bookings made on the Fleet Management System (software program) balancing the number of requests with driver availability and different shift patterns
- Managing driver shifts and bookings on the Fleet Management System which reached over1500 bookings just before the end of Expo
Coordinator - Transport Operations
EXPO2020 Dubai
07.2021 - 11.2021
- Coordinating and managing fleet administrators
- Prepared and coordinated the in-house depot (Gold Plus) training for all EXPO drivers
- Overseeing the daily running of the fleet depot and solving any issues related to the fleet (Buggies, Cars, Buses, Scooters & Bikes)
MICE Sales & Events Associate
Dubai Holdings
05.2018 - 07.2021
Education
Diploma - IATA Cabin Crew
Skylink Aviation School
03.2016
High School Certificate - undefined
St. Ursula Girls High School
11.2014
Skills
- Scheduling
- Bus & Fleet Operations
- Microsoft Office
- Team Player
- Management
- Zone Management
- Signage & Wayfinding
References
References available on request.
Timeline
Zone Manager
LINKVIVA - LIWA FESTIVAL 2025
11.2024 - 01.2025
Fleet Dispatch Agent
UEFA EURO2024
05.2024 - 07.2024
Depot Operations Manager
Asian Cup2023 & World Aquatics Championship2024
10.2023 - 03.2024
Fleet Scheduling Coordinator
FIFA Women's World Cup2023
06.2023 - 08.2023
Bus Operations Manager
FIFA Men's World Cup2022
08.2022 - 01.2023
Deputy Manager - Transport Operations
EXPO2020 Dubai
11.2021 - 04.2022
Coordinator - Transport Operations
EXPO2020 Dubai
07.2021 - 11.2021
MICE Sales & Events Associate
Dubai Holdings
05.2018 - 07.2021
High School Certificate - undefined
St. Ursula Girls High School
Diploma - IATA Cabin Crew
Skylink Aviation School
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