MARYAM Alhaddad
Dubai
Overview
9
9
years of professional experience
Work History
HR Officer
Gulf Islamic Investments
12.2021 - Current
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Supported the recruitment process.
- Supported Onboarding of new joiners.
- Obtained government approvals and required identity documentation; i.e. Emirates ID and Visas.
- Process and Maintain active health insurance for all employees and their eligible dependents.
- Maintains the records of employees with Ministry of Human Resources and Emiratization and Abu Dhabi Pension Fund.
- Issue the standard letters/confirmations/certificates for the company’s employees; i.e. salary certificates, employment confirmations, No Objection Letter and payslips etc.
- Create and maintain employees’ records up to date.
- Handled HR System.
Administrator & Under Writer
Albuhaira National Insurance
01.2020 - 11.2021
- Motor Underwriting and Issue policies.
Using Beyontic system and Aims. - RTA application.
- Research application.
Analyze allocation data. - Calculation of the costs/ Losts.
- Attending and greeting customers.
- Answering phone calls.
- Documentation.
- Stationary stock.
- Sending and receiving courier.
- Preparing internal support materials through WORD and EXCEL.
Collection Officer
First Abu Dhabi Bank
03.2015 - 03.2017
- Documented all daily collections and delinquent account activities by uploading information to company's database.
- Worked closely with delinquent members to develop plan of payment in order to rectify outstanding accounts.
- Utilized sharp research skills to track down delinquent account information.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Researched accounts and completed due diligence to resolve collection problems.
- Created daily and weekly cash reports for accounting management.
- Worked with legal resources and recovery teams to manage default issues.
Assistant Office Manager
Alfutaim Finance
08.2014 - 02.2015
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Transferred and directed phone calls, guests, and mail.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Recorded expenses and maintained accounting records.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research to assist with routine tasks and special projects.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Maintained computer and physical filing systems.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Education
High School Diploma -
Al Sufooh Secondary School, Dubai
Dubai07.2011
Skills
- Employee Performance Management
- Records Management
- Analyzing Data
- Records Maintenance
- Quality Assurance
- Payroll Management
- Employee Retention
- Onboarding
- Human Resource Information System
- Solving Complains
Timeline
HR Officer
Gulf Islamic Investments
12.2021 - Current
Administrator & Under Writer
Albuhaira National Insurance
01.2020 - 11.2021
Collection Officer
First Abu Dhabi Bank
03.2015 - 03.2017
Assistant Office Manager
Alfutaim Finance
08.2014 - 02.2015
High School Diploma -
Al Sufooh Secondary School, Dubai
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