MARYAM ALHASHIMI
Dubai
Summary
Experienced qulity management professional at NMC with a strong understnding of healthcare quality standard patient safety and compliance. Skilled in monitoring quality processes, supporting audits. improving service performance and contruting to continous quality omprovment initatives.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Sales Representative | Admin Coordinator
NMC-HEALTHCARE
12.2022 - 05.2026
- Communicated with patients to promote healthcare treatments, special offers, and available services.
- Managed and confirmed patient appointments and conducted reminder calls to ensure attendance.
- Assisted walk-in patients and verified insurance information and required documentation.
- Coordinated with health insurance companies to resolve patient insurance enquiries and ensure compliance with requirements.
- Followed up with patients to assess satisfaction and promptly address service-related concerns.
- Coordinated with different departments to ensure smooth daily clinic operations.
- Reviewed and optimised daily doctors’ schedules, working hours, and duty shifts to enhance departmental efficiency.
- Coordinated meetings between managers and employees, including scheduling and communication.
- Prepared and maintained reports related to medical supplies and daily clinic operations.
- Inspected treatment rooms for cleanliness and proper equipment availability and ensured required medical supplies were available.
Education
BACHELOR OF QULITY MANAGMENT - BUSINESS
Higher Collage Of Technology
Dubai, UAE12-2025
HIGH SCHOOL CERTIFICATE - GENERAL
Maryah - ALQubteya School
Dubai, UAE07-2019
Skills
* Patient engagement
* Customer service
* Project management
* Time management
* Effective communication
* Teamwork
* Leadership
* Critical thinking
* Hard worker
Languages
Arabic
Proficient
C2
English
Upper Intermediate
B2
Interests
* Walking
* Travelling
* Writing
* Swimming
* Reading
* Shopping
Volunteering
* Ministry of Climate Change and Environment, Dubai, 2023
* Ministry of Climate Change and Environment, Dubai, 2022
* Emirates Genome Program, Dubai, 2022
Religious goal
* Memorizing and Reviewing the Holy Quran
Timeline
Sales Representative | Admin Coordinator
NMC-HEALTHCARE
12.2022 - 05.2026
BACHELOR OF QULITY MANAGMENT - BUSINESS
Higher Collage Of Technology
HIGH SCHOOL CERTIFICATE - GENERAL
Maryah - ALQubteya School