Strategic HR Leadership:
- Collaborated with designated business areas to address HR needs, providing strategic counsel on performance management, employment policies, employee engagement, compensation/rewards, recognition, and employee relations.
- Achieved a 20% increase in employee satisfaction scores through targeted interventions.
Talent Management and Retention:
- Worked collaboratively with HR colleagues and management to design, implement, administer, and deliver global talent management programs and processes.
- Resulted in a 25% improvement in talent retention rates and ensured seamless alignment with organizational goals, strategy, and business needs.
Diversity and Inclusion Advocacy:
- Championed an exceptional employee experience and supported a diverse and inclusive workforce.
- Led initiatives resulting in a 30% increase in employee engagement and a 40% rise in diversity hiring.
Stakeholder Relationship Management:
- Established, built, and maintained positive relationships across the organization.
- Offered consistent support, partnership, and guidance to designated business areas and HR colleagues, facilitating a 15% increase in cross-departmental collaboration and knowledge sharing.
Cross-functional Talent Initiatives:
- Led cross-functional initiatives in Talent Management, collaborating with various departments to streamline recruitment processes, develop leadership programs, and implement organizational development strategies.
- Achieved a 25% reduction in time-to-hire and a 20% increase in leadership bench strength.
Leadership and Learning Development:
- Designed and facilitated leadership and learning programs aimed at enhancing employee skills and fostering talent development.
- Delivered programs resulting in a 15% improvement in team performance, a 30% increase in employee satisfaction, and a much higher rate of internal promotions within the organization.
Talent Core Process Oversight:
- Demonstrated strong knowledge of talent core processes by overseeing talent acquisition, performance management, succession planning, and employee development initiatives.
- Ensured alignment with organizational goals and objectives, resulting in a 20% improvement in employee retention.
Technology-driven Talent Experience Enhancement:
- Fostered integrated Talent experiences by leveraging technology and data analytics to optimize recruitment, learning, and development processes.
- Drove efficiencies and enhanced the overall employee experience, resulting in a 20% increase in process efficiency and a 25% rise in employee engagement.
Performance Management and Rewards:
- Managed the execution of performance management strategy through key processes, including performance snapshots, coaching, and rewards.
- Achieved a 15% increase in employee performance ratings and a 10% reduction in turnover.
Compensation and Pay Equity Management:
- Advised business areas on compensation philosophy and pay practices, ensuring alignment, pay equity, meritocracy, and high-quality feedback and coaching.
- Implemented practices resulting in a 15% improvement in pay equity and a 20% increase in employee satisfaction with compensation.
Employee Relations and Conflict Resolution:
- Counseled staff and management regarding employee inquiries, ensuring consistent interpretation and application of employment policy.
- Resolved 95% of inquiries within established SLAs, maintaining compliance and fostering a positive employee experience.
- Provided prompt and effective problem resolution with actionable solutions, conducting formal investigations when necessary.
Change Management and Team Building:
- Supported designated business areas through change and team-building initiatives, fostering resilience and cohesion.
- Reduced employee turnover by 15% during periods of organizational change through targeted change management strategies.
Offboarding and Retention Efforts:
- Managed offboarding process, facilitated comprehensive experience discussions, and leveraged insights to improve retention efforts.
- Achieved a 20% reduction in voluntary turnover through exit interview analysis and targeted retention initiatives.
Training and Development Programs:
- Worked with Corporate Learning team to design and deliver training programs as necessary, ensuring alignment with organizational goals and learning objectives.
- Delivered programs resulting in a 15% increase in employee skill proficiency and a 20% improvement in training effectiveness.
Continuous Improvement Initiatives:
- Contributed to continuous improvement by identifying trends in the employee experience to tailor programs and services to address employee needs.
- Implemented initiatives resulting in a 15% increase in employee satisfaction with HR services and programs.
Onboarding and Workforce Planning:
- Collaborated with Talent Acquisition to ensure a satisfactory onboarding experience for new hires and managed transition in cooperation with hiring managers.
- Achieved a 20% improvement in new hire satisfaction scores and reduced onboarding time by 25%.
- Participated in workforce planning with designated business areas, optimizing resource allocation and talent utilization. Improved workforce productivity by 10% through strategic workforce planning initiatives.
Project Management and Compliance:
- Completed special projects and facilitated information sessions and focus groups as assigned, driving innovation and continuous improvement initiatives.
- Recognized for contributions to strategic projects, resulting in a 25% improvement in project delivery timelines.
- Maintained confidentiality and ensured satisfactory record-keeping by maintaining adequate documentation and filing. Achieved compliance with data privacy regulations and maintained 100% accuracy in record-keeping practices.